Colonial Toyota in Milford

My sales rep Ricardo was superb. A true gentleman who guided me thru my buying experience. I would recommend him to any new prospective car buyer A true gentleman who guided me thru my buying experience. I would recommend him to any new prospective car buyer More

Our experience with Elijah was wonderful. He listened to what we needed and what our resources were and made a perfect choice. He was very patient with us, we are elderly and need help with a He listened to what we needed and what our resources were and made a perfect choice. He was very patient with us, we are elderly and need help with all the technology More

A very professional environment excellent customer service highly recommend! The seles representative is very knowledgeable , helpful and patient. The environment is very friendly and supportive to th service highly recommend! The seles representative is very knowledgeable , helpful and patient. The environment is very friendly and supportive to the customers demands!!! More

Sayed did an excellent job helping me get the car I needed. Excellent job! I will refer my friends to Colonial Toyota. needed. Excellent job! I will refer my friends to Colonial Toyota. More

Worst first experience! The vibe I got from our sales person and another, is the attitude that Toyotas sell no matter what so they don't have to care about people that much. The vibe I got from our sales person and another, is the attitude that Toyotas sell no matter what so they don't have to care about people that much. I posted an inquiry for a Grand Highlander Hybrid 2 days ago and received a call from Steven Reyes, fixes an appointment for today for a test drive. Visited the place with my wife and kid, on time, and Steven arrives 15 minutes late. Doesn't ask much, just the vehicle type and trim which he bites down, goes to grab the car. Over 30 minutes and 2 inquiries later he comes with the regular smaller Highlander, and doesn't even bother to mention it. We only realized after finding the 3rd row was too narrow and smaller luggage space. When asked he says that's the only hybrid they have and it drives the same. We refused a test drive obviously as it serves no purpose. Then he goes to bring a Grand Highlander that's already sold, so we aren't allowed to test drive it. More than an hour at this place and it was a complete waste of time. Eddie from sales was trying to help us during the other guys long absence and was indeed helpful. I would recommend Eddie or anyone else for that matte other than Steven. More

thank you said for everything. .. he is best salesman ... he is very kind and prrfect man .. he is best salesman ... he is very kind and prrfect man More

Absolute most traumatic buying experience of my life. They changed the price of the car without telling me, by $1911.92. Then proceeded to ghost me for 4 days to discuss this scam. Everyone I talked to h They changed the price of the car without telling me, by $1911.92. Then proceeded to ghost me for 4 days to discuss this scam. Everyone I talked to had a different story as to what the change represented. Nobody was on the same page. Then a so-called sales manager called me, screaming and yelling over the phone like I was a child. Talking to Jeff Sussmen and Sarah Crabtree did nothing. I did get $1000 back but as far as I'm concerned they still owe me $911.92. I hate that I bought the car here. PTSD trigger everytime I get in the car or see thier fake commercials on TV. I'm 72 and disabled. I hope they sleep well at night. More

This my 1st new car from Colonial Toyota, thanks Colonial Toyota I get 0% Apr, they make my deal so easy. Toyota I get 0% Apr, they make my deal so easy. More

What a great experience here at this Toyota dealership! I so appreciate Jorge (Saleman) Eric (Sales Manager), and Eric (Finance) for a great deal today. With all that’s going in the world, I so appreciate I so appreciate Jorge (Saleman) Eric (Sales Manager), and Eric (Finance) for a great deal today. With all that’s going in the world, I so appreciate all your help with this 2024 vehicle. Go see the crew Jorge(Saleman) Eric(Sales Manager), and Eric(Finance) they will take care of you. Also thanks Jeff Sussman, for the timely email of encouragement to keep moving forward with Toyota. Melvin Riley Jr. More