Colonial Toyota in Milford

Colonial Toyota Best in Service Colonial Toyota in Milford, Ct has been servicing my car for almost 20 years now with very excellent service. Bob Forman a service manager is tops at Colonial Toyota in Milford, Ct has been servicing my car for almost 20 years now with very excellent service. Bob Forman a service manager is tops at working to figure out the type of service that is needed making important recommendations that will keep your car running right. Bob is an excellent service representative with a focus on the customer, returning your calls and keeping you updated with the status of your car's service. Colonial Toyota has always been there for my car, and I will continue to get my servicing done at Colonial for all issues. More

Purchase 2017 TRD Pro Tacoma After visiting two other Toyota dealerships, Steve Purcell, Steve Curina and Manager Frank Pratts displayed exemplary customer service and follow-up. After visiting two other Toyota dealerships, Steve Purcell, Steve Curina and Manager Frank Pratts displayed exemplary customer service and follow-up. I purchased the top of the line 2017 TRD Pro Tacoma and frankly said, this was the only Toyota dealership I visited that seemed to care about my sale. Dealership one, told me to pick a truck off of the lot; dealership two told me that they had an allocation when they did not causing great frustration. Colonial Toyota of Milford was honest and returned every call and email within a few hours. I strongly recommend this dealership over any other. More

Delighted Customer I recently took delivery of a Rav 4 Hybrid--an awesome value for the dollar--and am thoroughly enjoying it. But what makes this event stand out is the I recently took delivery of a Rav 4 Hybrid--an awesome value for the dollar--and am thoroughly enjoying it. But what makes this event stand out is the incomparable service I have received from each and every dealership representative I have had contact with. Devon Delany took the time and care to really understand my transportation needs. The, joining with Finance manager Frank Pratts, they put together a compelling package. Not only did they come in with highly competitive price and terms, but they helped me understand how the transaction as structured would benefit me on a tax/cash flow basis. After purchase, I had occasion to stop by service not to fix anything but to be better educated in some of the more unusual features of the car. Each time the service manager and several technicians threw themselves totally into the job,sparing no time or attention. Then,I stopped by parts to purchase some accessories and the parts reps went out of their way to see that I left right then with what I had stopped in for. I have never yet walked into this dealership without receiving not simply a friendly hello but an earnest question of how they could help. This includes from the Sales manager as well as the Janitor.If you are thinking of purchasing a car from a dealership, Colonial Toyota must be your first and last stop. More

Buying a second car My husband and I went in yesterday to buy a second car and we were helped by Stephen Curina and Frank Pratts. They were both incredibly helpful and f My husband and I went in yesterday to buy a second car and we were helped by Stephen Curina and Frank Pratts. They were both incredibly helpful and friendly. They were not pushy at all and they helped us find the exact car we wanted at the exact price we were comfortable with. I would definitely go back to them again to buy another car! More

Trusting, Friendly And Professional I had lost trust in car salesmen, however @ Colonial, I was looking at cars in the lot in Milford, I was afraid to enter the building, for fear of bu I had lost trust in car salesmen, however @ Colonial, I was looking at cars in the lot in Milford, I was afraid to enter the building, for fear of buying something under pressure. I was mistaken, I met Frank Pratts out side and he began to show me cars and displayed friendliness and sincere desire to help me buy the perfect car for me, I explained to Frank my wants and needs, he showed me professionalism and strong desire to provide me with a car meeting my expectations, I purchased a beautiful Toyota Camry Hybrid. Stephen C., also worked on my purchase , swiftly and seamlessly, My wife is satisfied with my pick and we are happier,. Thanks to Frank P., Stephen C, and Colonial Toyota. Ray Lasky More

Customer Service Hello, I went car shopping at [Milford Toyota to look for a new vehicle. I was greeted by Tamara Hanania, who made me feel comfortable at the showr Hello, I went car shopping at [Milford Toyota to look for a new vehicle. I was greeted by Tamara Hanania, who made me feel comfortable at the showroom and she showed us around and guided us through the available cars there. I must say that this was my best car shopping experience ever. She was very informative and answering very question of ours patiently. Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Tamara Hanania delivers an incredible service and gives a very pleasant experience. I will be coming to your showroom for the years ahead. Regards, Mairbel Vargas More

Easy, friendly and accomadating They understood what I needed and worked to accommodate by interests. Tamara was attentive and watched all of the details for me. I felt like I was in They understood what I needed and worked to accommodate by interests. Tamara was attentive and watched all of the details for me. I felt like I was in good hands even when she did not know the answer, she worked to find out. She was more concerned about communicating correctly than trying to sell me. More

Truck Buying Experience My experiencing started with locating a truck on the dealer website. I inquired about a specific vehicle and was contacted via email by Steve Purcell My experiencing started with locating a truck on the dealer website. I inquired about a specific vehicle and was contacted via email by Steve Purcell. He kindly explained the vehicle was sold and asked what I was looking for as inventory didn't contain any other matches. He arranged for me to meet with Frank Pratts the following weekend. Frank had me meet with Salesman Bryan Valez who took down what I was looking for and looked up vehicles that were available from other dealers. Going forward, Frank took ownership of locating an even better truck at the same price as what was presented when I met with Bryan. He (Frank) contacted me numerous times to give updates on the locating of the vehicle and confirmed my acceptance when he found one that he felt I would be interested in. The truck arrived quickly and Frank held it for a week until I was able to purchase. On the delivery date, both Frank and Bryan completed the sale. The sale process went very smooth and was very relaxed; no stress and hassle-free; the most pleasant car buying experience I have ever had. Everyone I dealt with was very professional and polite, The transaction figures were presented in a computer printout and easy to follow. In my opinion, Frank Pratts went above and beyond to ensure the process went smoothly and it sure exceeded my expectations. More

Very helpful with finding me vehicle I wanted. Would not hesitate to recommend dealership to family and friends. Everyone was very friendly and found out any info with finding me vehicle I wanted. Would not hesitate to recommend dealership to family and friends. Everyone was very friendly and found out any information I asked them about. More

Review of service from Frank pratts and Devon I was not ready to purchase a car but forced to purchase a car and they listened to me and got me the very best deal for the vehicle of my choice. Fr I was not ready to purchase a car but forced to purchase a car and they listened to me and got me the very best deal for the vehicle of my choice. Frank lowered the interest rate and encouraged me to purchase the additional warranty. I am pleased with the car and the service. This my third vehicle that I have purchased from this dealership. The service has improved. More