Colonial Toyota in Milford

It was our first time to visit Colonial dealership. We owned a Camry bought from a different dealership but we heard good reviews about Colonial. We walked in and was greeted by the receptionist with a sm owned a Camry bought from a different dealership but we heard good reviews about Colonial. We walked in and was greeted by the receptionist with a smile. We were immediately referred to Frank Pratts and from thereon, he took us into a journey of leasing a new RAV4 so painlessly we drove it out of the lot in 4 hours. He took the time to listen to our needs and it helped the process smoothly. Thank you Frank and God Bless. More

I believe that this experience of buying a pre-owned/used car was the best experience I ever had. Frank Pratts, the sales manager that I worked with, was without a doubt one of the friendliest people that I car was the best experience I ever had. Frank Pratts, the sales manager that I worked with, was without a doubt one of the friendliest people that I have had the pleasure of meeting. Not only was he beyond helpful, but he also made my family and I feel comfortable speaking with him. I will definitely recommend this dealership, and especially Frank Pratts, to whomever I know is looking to buy a new car. I could not be any more appreciative of all the work that he did to assist me and my family and I am forever grateful. More

Wonderful to work with, very professional and friendly. They go above and beyond to help their customers. Armando Muniz is an ANGEL.. I would definitely recommend him to anyone looking to purchase a vehicl They go above and beyond to help their customers. Armando Muniz is an ANGEL.. I would definitely recommend him to anyone looking to purchase a vehicle. Great Job :):) More

This is the second Toyota I have purchased from Frank in seven months. Frank is honest, straightforward, and respectful. He is a pleasure to deal with and I can't imagine buying a car from anyone else. W seven months. Frank is honest, straightforward, and respectful. He is a pleasure to deal with and I can't imagine buying a car from anyone else. We have all the cars we need right now ;o) but when the time comes, we will absolutely call Frank first, and, in the meantime, we will recommend him to any friends looking to buy. More

I checked out Colonial's website and found many nice choices. Visited in person and Frank Platts was my sales associate. I never won a lottery but it felt that way when Frank helped with my purchase. choices. Visited in person and Frank Platts was my sales associate. I never won a lottery but it felt that way when Frank helped with my purchase. It did not come about the first visit but because of his knowledge, professionalism and wit, I finally found something to my liking and pricepoint but only with the help of Frank. You know a person is sincere and willing to back up his word when he gives you a persoanl cell number in case something goes wrong. Hey when your ready for a new or used car make sure to see Frank at Colonial Toyota in Milford. You will not be disappointed. More

We are happy with Colonial Toyota and with Frank Pratts. He is thorough and professional. He got us into the vehicle that we wanted. We are happy with our purchase and working with Frank. Thank you. He is thorough and professional. He got us into the vehicle that we wanted. We are happy with our purchase and working with Frank. Thank you. More

Frank Pratts is a wonderful person. His enthusiasm, kindness and professionalism goes beyond his job. I came to Milford desperate after a car accident, not knowing how I was going to do between two job kindness and professionalism goes beyond his job. I came to Milford desperate after a car accident, not knowing how I was going to do between two jobs without a car? in two days everything was done, I walked out of colonial dealership with a nice Toyota Corolla without losing any day of work. Thanks to Frank Pratts and his excellent work. More

My daughter and I had an extraordinary experience at Colonial Toyota, specifically with one of your Sales Professionals, Frank Pratts. My daughter lives in Milford and had bought her Toyota Sienna ab Colonial Toyota, specifically with one of your Sales Professionals, Frank Pratts. My daughter lives in Milford and had bought her Toyota Sienna about three years ago after she had her second child. Unfortunately, she went through some bad times this year and is now divorced. She lives on a very tight budget and wanted to see if "Toyota" could negotiate a better opportunity for her in a different card. On Saturday, December 7th, she decided to go to Colonial Toyota in the hopes of finding a less expense car that she could afford for her family. NOTE: she had gone to another Toyota dealership previously and the sales representative told her she could not get out of her lease at this time. Fortunately, she met Frank Pratts, who -- not only was able to take back the Sienna and put her into a beautiful Camry, he was so sensitive and empathetic to her personal situation. He put my daughter "first" and made her feel comfortable and confident -- he made sure she could afford the Camry and didn't make her feel like a lesser person because she couldn't afford the Sienna. She was so happy -- she called me from the dealership to let me know. I, also, had a Toyota Corolla, and was thinking of trading it in, so I told her to please tell Frank that I would be stopping buy -- which I did! HISTORY: I had purchased a Toyota Corolla in 2010 from another dealership in Fairfield County -- it was a dealer's car with close to 20K+ miles on it; not in good shape, but it was a good deal and it served a purpose. I had stopped by this "dealership" recently to see if I could return the Corolla and get another car. They told me I had to stay in the Corolla another two years. I was told the car was not worth anything [not very bright -- what incentive would I have to buy another Toyota? I was very turned off to the dealership AND the Toyota brand. However, everything changed after meeting Frank Pratts. He is the consummate professional -- he listened to what I had to say and made things happen for me. I told him my budget, what I could put down -- he gave me good, solid advice. We went outside to look at the inventory, and I noticed a Nissan Rogue that I really liked (I was looking for a certified pre-owned car). We heard that the SUV might had been "sold", and Frank went into ACTION! He was like a super hero running around the dealership to confirm whether it was available or not... and good news, it was "mine" (had not been sold). He made many calls on my behalf to get me the best bank/financing agreement; he made sure the car was in perfect condition -- and I went home with a beautiful new Nissan Rogue. I would tell anyone looking for a new car to go to Colonial Toyota to request to meet Mr. Pratts. Thank you so much. ~ Happy Customer in Trumbull, CT More

Our sales associate was personable, and straight forward. Car dealers have a bad name, but when we worked with Frank, he was up front and honest and we knew right from the beginning that we were in good hand Car dealers have a bad name, but when we worked with Frank, he was up front and honest and we knew right from the beginning that we were in good hands. We would definitely be back to purchase another car when the time comes and will refer anyone who will listen. Thank you for making this a positive experience for us!!! More

We would like to thank Frank Pratts.... Super Friendly, Accommodating, very clean about the deal and very patients. Positive point act with no harrassment or greediness... Afterward sent us a Thank You Accommodating, very clean about the deal and very patients. Positive point act with no harrassment or greediness... Afterward sent us a Thank You card. Very Loving person. Thank Frank for your time and dedication. Fabbio & Clarie More