Colonial Toyota in Milford

Buying a car is something at usually is never an easy experience and can even be a nightmare depending on the dealership. I was expecting this when I headed to Colonial Toyota. To my surprise I was met w experience and can even be a nightmare depending on the dealership. I was expecting this when I headed to Colonial Toyota. To my surprise I was met with nothing but the best intentions from everyone I talked to. As soon as Frank worked the numbers to see what I could afford he didn't push me out of my price range, listened to what I needed, and kept my expectations responsibly realistic. He guided me through the entire process and answered all of my questions. Frank even went above and beyond and helped me find the best insurance quote calling almost everyone in the book. Who does that? This place comes with my highest recommendation. Especially if you're a first time buyer intimidated by the system. More

We were in the market to purchase a 4 door sedan and needed to make a decision between the Honda Accord & Toyota Camry, these were the only 2 cars that we were interested in purchasing. We went to Colo needed to make a decision between the Honda Accord & Toyota Camry, these were the only 2 cars that we were interested in purchasing. We went to Colonial Toyota to learn about & drive a Toyota Camry with the intention of not purchasing one that day but after working with Frank Pratts, who was incredibly knowledgeable, helpful and not too pushy, decided to actually make the purchase within a few hours of meeting him and driving the hybrid Camry. My husband, son and I were all impressed with our experience with Frank & with Colontial Toyota of Milford. More

As always, my experience with service is wonderful! Lenny Pue has always made me feel special...he's a great representation of what Toyota should stand for. However, I think $80 for an oil change is Lenny Pue has always made me feel special...he's a great representation of what Toyota should stand for. However, I think $80 for an oil change is pretty expensive. :( Overall, I would not trade this dealership for any other! Keep up the great work!! More

Frank Pratts explained the details of Toyota Prius V very nicely. Also option of leasing and payment details was mentioned clearly. Highly satisfied and would recommend him to another customer. very nicely. Also option of leasing and payment details was mentioned clearly. Highly satisfied and would recommend him to another customer. More

Went into colonial just to browse and to see if there would be anything there that I would be interested in and not expecting to take anything home that day. Then there was Frank... Frank was an excellen would be anything there that I would be interested in and not expecting to take anything home that day. Then there was Frank... Frank was an excellent associate. He was very helpful and went above and beyond in assisting me pick out a car in a professional way. He was patient with me and knew exactly what type of car I would like. I ended up driving my car home that same day. Not only that, but he also helped me straighten out some credit issues. I would recommend this dealership to anyone and would highly recommend that they ask for Frank. More

Being a buyer from Long Island, I was somewhat skeptical of the possibility of the process of getting a car from Connecticut, but after a couple of conversations with Frank and Marc, I felt a lot more com of the possibility of the process of getting a car from Connecticut, but after a couple of conversations with Frank and Marc, I felt a lot more comfortable. Frank was very reassuring and helpful in providing as much information as possible over the phone. Upon arriving on the ferry and being met by Frank and driven to Colonial the van was everything he had said and he was as friendly and professional as a customer could ever ask. He and the staff I met made the deal closing easy and still provided me with as much help as they could to register the car here with attention to all details. A very positive experience More

The service was great. I recommend to anybody that needs a great car. Frank helped us so much. Very friendly staff and very attentive. Best experience I have ever had of purchasing a vehicle. The best in wh a great car. Frank helped us so much. Very friendly staff and very attentive. Best experience I have ever had of purchasing a vehicle. The best in what they do. More

Had a great experience....frank made leasing my new car so easy....I drove off in my new car the same day....definitely recommend colonial toyota and make sure you ask for Frank so easy....I drove off in my new car the same day....definitely recommend colonial toyota and make sure you ask for Frank More

Frank Pratts is very outgoing, friendly, and upbeat when we met him. He was very helpful, he explained everything to us before we bought the car and gave us time to choose which was the right car for us. W we met him. He was very helpful, he explained everything to us before we bought the car and gave us time to choose which was the right car for us. We didn't know which car we wanted or was best for us, and which car was in out budget range. Frank walked us through the whole sale, he was there for us the whole time we were there. We also got our car the same day, we weren't expecting to drive out in a new car the same day! He didn't make our visit to the dealer boring. We didn't expect to meet such a nice salesman, but we were lucky to find him! It was a great pleasure to have him as our salesman. We are now very happy with our car, and he is still there to help us with any problems with our car. We would recommend him to anyone. More

Frank Pratts is the greatest! He found me the Toyota Highlander Hybrid is Shoreline Pearl. The one I had my heart set on. Great service and even found an error on my credit report, ( Discover had me dea Highlander Hybrid is Shoreline Pearl. The one I had my heart set on. Great service and even found an error on my credit report, ( Discover had me dead) which he helped me fix. Their error. He got me a fabulous credit rate despite my being dead to the credit reporting people. I got my car swiftly and just as promised, unlike my previous Toyota sale. I will be recommending him to all my friends. More