Colonial Volkswagen of Medford

All the guys I worked with at Colonial were the best I have dealt with in terms of finding a new car. Fred Festa was an excellent and informed rep for the car and the company and sold me on the GTI, my fi have dealt with in terms of finding a new car. Fred Festa was an excellent and informed rep for the car and the company and sold me on the GTI, my first VW. Later, Alan Gallagher was excellent as well, and spent a lot of time with me explaining many details about the car. It was clear he knows his business. He is also a great personality, instills customer confidence and is fun to deal with. Most important, no one at Colonial pushed to hard to sell me. They told me what I needed to know in order to make the best decision. Other dealers talked me right out of dealing with them because of their relentless follow-up calls. Colonial hit the right tone and won my business. More

Jason was the best car sales person I've ever had the pleasure of working with. He was very knowledgeable ab out the car I was looking at, very friendly, and there was no pressure. Price negotiation wa pleasure of working with. He was very knowledgeable ab out the car I was looking at, very friendly, and there was no pressure. Price negotiation was easy and transparent, and based on my experience with other dealers, the price was very good. Even after we negotiated a price, there was still no pressure to buy that day. I did purchase that day because I got not only the best price on the car, but also better service then I expected. They even took the time to track down the exact car (color and options) that I wanted, so I have exactly what I was hoping to buy. Jason even went through all the features and controls on my particular car when I took delivery, which was very helpful and better then reading through the whole owner's manual. I definitely would refer anyone to Jason that is looking for the most positive car buying experience possible. More

We came from NH to look at a used 2007 Passat wagon. I called ahead of time and Alan had the car waiting out front for us to test drive! The negotiation process was completely relaxed, and we were very called ahead of time and Alan had the car waiting out front for us to test drive! The negotiation process was completely relaxed, and we were very happy with both the trade allowance and price of the vehicle. Anna, the finance manager was fantastic and even came in on her day off, so we wouldn't have to make mutiple trips to the dealership! And it certainly wasn't the usual finance office experience. Anna was very friendly, relaxed and helped us choose a warrranty that fit our budget and needs. Both Al and Anna were great with our 3 1/2 year old daughter. Supplying her with stickers, and a balloon when she started getting cranky. Our new vehicle was cleaned and gassed as promised when I picked it up. Al helped me transfer the car seat into the new vehicle and gave me an overview of the accessories. I wouldn't hesitate to send a friend or family member to this dealership! Our whole experience was awesome and we love our new VW! More

I cannot say enough about this dealership! I have to say I have been to a couple of other vw dealerships closer to wher I live but had no luck with them. Anna and Alan both went above and beyond to help me I have been to a couple of other vw dealerships closer to wher I live but had no luck with them. Anna and Alan both went above and beyond to help me and make this happen for me. I would drive out of my way just to go back to thid dealership. I would highly recommend them to everyone! More

I have dealt with VW dealers for many years and I must say that the people at Colonial VW are some of the nicest and friendliest people I have had the pleasure of meeting. From the first time I called to say that the people at Colonial VW are some of the nicest and friendliest people I have had the pleasure of meeting. From the first time I called to see if I could pick my car up there, until I got my car and it was delivered perfectly. Every single person I encountered was friendly and polite. More

Colonial VW helped me to get the car I was after at a great price. I knew what I was after, and after looking online found that Colonial had a car of the type I saught and the best price. Al was very hel great price. I knew what I was after, and after looking online found that Colonial had a car of the type I saught and the best price. Al was very helpful & sorted me out quickly and professionally; they walked me through the enitire process which was very helpful as I from overseas & have not purchased a car in the US before. Thanks to all. More

Allan was friendly and personable. He answered all my questions and asked his colleagues if he did not know the answer. He's a straight-up guy who was very patient with my lengthy, drawn-out decision ma questions and asked his colleagues if he did not know the answer. He's a straight-up guy who was very patient with my lengthy, drawn-out decision making. He never made me feel pressured. If I buy another VW, I'll be going back to Colonial. More

We arrived at Colonial VW Medford just after lunch and wanted to purchase the car and drive off the lot that day. Nothing was too much trouble for Allan and Anna, and they provided fantastic service and a wanted to purchase the car and drive off the lot that day. Nothing was too much trouble for Allan and Anna, and they provided fantastic service and advice to us. They made us feel very comfortable during the whole process and when we drove off the lot we felt nothing but satisfaction. Great car, great service, great price, great day! :-) More

I was looking to by my first car ever. I checked Craigslist and sow that beautiful black VW Passat. Medford was really close to my house, so I decided to go there next day. I needed good car ASAP. Craigslist and sow that beautiful black VW Passat. Medford was really close to my house, so I decided to go there next day. I needed good car ASAP. When I walked in Colonial VW Mr. Alan Gallagher shacked my hand and gave me a friendly smile. He was a nice guy and had good sales skills, no reassure. We negotiated a price, and he gave me some time to think about it. Very next morning we were starting working through the paperwork, and I got great price. The next day I had my beautiful car, thanks to Mr. Alan Gallagher. He helped me through every step of the way, I was a serious customer and he recognized that from the first moment. I am shore I’ll look for him when I need new VW car. More

Colonial VW of Medford is by far the best car dealership I have been to. I was in and out in one day with a brand new Tiguan. Chris was beyond helpful and accomodating. He wasn't pushy by any means and r I have been to. I was in and out in one day with a brand new Tiguan. Chris was beyond helpful and accomodating. He wasn't pushy by any means and really wanted to make the car buying experience as easy as possible, and it was! Usually car buying can be stressful, my experience was the complete opposite. Anna made the purchasing part extremely easy and she was so nice! She explained everything in plain English and worked with me to get my payment plan set up. I would definitely recommend this dealership to anyone looking for a VW! More