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Colonial Volkswagen of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
2,347 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,347 reviews

April 17, 2026

Great service! I was able to get in, and get all of the updates done in less than an hour.. More

by sharonwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Colonial Volkswagen of Medford responded

We’re happy you could get in quickly and that all updates on your Volkswagen were wrapped up in under an hour. Thank you for choosing us and we look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 16, 2026

Thank you so much I appreciate the help everyone was very kind and helpful. Steve I truly appreciate the help and patience. More

by vmquresh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Colonial Volkswagen of Medford responded

It’s wonderful to hear our team was kind and helpful during your new Volkswagen Tiguan purchase. Steve appreciated your patience and is glad he could assist. Thank you for choosing Volkswagen, and we look forward to seeing you again.

April 16, 2026

Steve was very helpful and responsive and made the car purchasing process very easy. Would recommend this dealership to all. More

by Courtney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Colonial Volkswagen of Medford responded

It’s wonderful to hear Steve made your Volkswagen purchase effortless. Thank you for recommending us. Enjoy your new Volkswagen.

April 14, 2026

Frank DaSilva is always very helpful when needed. He was able to quickly source parts for my scheduled service after my needs changed, thanks Frank! More

by john.hwalshii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Colonial Volkswagen of Medford responded

Thank you for the 5-star review. We’re pleased Frank could quickly source the parts needed for your Volkswagen Atlas service when your plans changed. We appreciate you trusting us with your Atlas. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 14, 2026

I bought my Jetta here, I was very happy with the experience. My only complaint is that I brought my car in for maintenance and for the work done I thought it was on the pricey side. They were able t More

by jmccormick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 13, 2026

Paul made the process of selecting, and leasing the car a breeze. The sales manager Kevin was also great to deal with, as was John in finance. I highly recommend them to anyone. More

by Ndelaria7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Collins
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Apr 13, 2026 -

Colonial Volkswagen of Medford responded

It’s wonderful to hear that Paul guided you seamlessly through leasing your new Volkswagen and that John handled finance so smoothly. Your recommendation means so much to our team. We look forward to serving you again down the road!

April 13, 2026

Everyone was great and very efficient - always an easy experience and I will be back for sure. More

by miafriedman
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2026 -

Colonial Volkswagen of Medford responded

Frank and our service team are happy to hear that servicing your Volkswagen ID.4 was efficient and easy. Thank you for the kind words, and we look forward to helping you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 09, 2026

It was a great working with Dan in the Service Dept. Got all checked out and left. Then I hit a pothole, brought my car back and the folks in service area checked out the tire - lucky for me all good. I More

by ASWEST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 09, 2026 -

Colonial Volkswagen of Medford responded

We’re glad our service team could take care of your Tiguan on both visits and that the tire held up after the pothole. Thank you for trusting us with your Volkswagen and for sharing your experience. We look forward to helping you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 07, 2026

It was great working with Sean in the Service Department. He was courteous and prompt with texting back and forth. More

by DDONOVAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lheureux
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Apr 07, 2026 -

Colonial Volkswagen of Medford responded

Thank you for sharing your experience. We’re glad our service team provided clear and prompt communication while working on your Volkswagen Jetta SportWagen. Please let us know if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 07, 2026

Fast and easy process working with Steve and John, they were also very knowledgeable and helpful. More

by BRIWAL29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

Colonial Volkswagen of Medford responded

It’s wonderful to hear that Steven and John made the purchase of your used Volkswagen Atlas fast and easy. We’re pleased their expertise and support enhanced your experience. Enjoy every mile in your Atlas.

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