Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Colonial Volkswagen of Medford - Service Center
Medford, MA
842 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
842 Reviews of Colonial Volkswagen of Medford - Service Center
Sort by
April 02, 2023
I had a great experience here. Service was quick, pricing was transparent, and I appreciated the advice on potential issues that may arise in the future. I would definitely recomme Service was quick, pricing was transparent, and I appreciated the advice on potential issues that may arise in the future. I would definitely recommend. More
by ahadjiosif
Verified CustomerEmployees Worked With
Dan
April 02, 2023
Frank is always super helpful and efficient thru the whole process. My car is in and out in no time. whole process. My car is in and out in no time. More
by JUNIORMACH2
Employees Worked With
March 25, 2023
My service advisor was excellent! Car was ready 39 minutes sooner than promised. She gave me good advice about oil changes and I am convinced all service needs to be done at dealershi Car was ready 39 minutes sooner than promised. She gave me good advice about oil changes and I am convinced all service needs to be done at dealership. Thanks for investing in such outstanding representatives of your company. More
by bonnie_bonnie
Employees Worked With
March 25, 2023
Thank you for making my VW run like new! It is great to have it done! It is great to have it done! More
by PATRICE.C.NICHOLAS
March 24, 2023
Excellent service. They keep you informed on the status of the repair all throughout the process. They keep you informed on the status of the repair all throughout the process. More
by JSHUBROOKS
Employees Worked With
March 21, 2023
I had my 2022 Atlas in for regularly scheduled maintenance and it didn't take them long to finish it. They were very polite and did the work promised. maintenance and it didn't take them long to finish it. They were very polite and did the work promised. More
by willp
Employees Worked With
March 15, 2023
The Customer service rep was very nice at desk will be back again for sure . back again for sure . More
by angelo-lina
Employees Worked With
March 14, 2023
The service advisor, Daniel Swartz, was courteous, efficient, friendly and nice. At many places, car dealerships, grocery stores, etc the employees make you feel as though they’re doing you a favor efficient, friendly and nice. At many places, car dealerships, grocery stores, etc the employees make you feel as though they’re doing you a favor by doing their job. Too often they make the customer believe that we’re imposing on their time. Not at all with Daniel. I hope to deal with him again More
by dwhomka
Employees Worked With
Paul Lazzaro. Excellent!
March 09, 2023
I always feel that I am treated fairly and the quality of the work is very good. the work is very good. More
by paulshaskan
Employees Worked With
March 05, 2023
I had to follow up for a recall that the service agent was supposed to reschedule and confirm. was supposed to reschedule and confirm. More
by MARK.DYDA
Employees Worked With
