Colonial Volkswagen of Medford - Service Center

I've been taking my car(s) to Colonial VW for more than fifteen years. They kept my 2003 Passat running beautifully, and they're always so pleasant and efficient, and wiling to discuss what's optional and fifteen years. They kept my 2003 Passat running beautifully, and they're always so pleasant and efficient, and wiling to discuss what's optional and what's really essential to keep a car going, that when it came time to replace the Passat, there was no question that I'd buy another VW so I could keep going to Colonial for service. Loving my 2020 Tiguan, by the way! More

Very expensive but car got fixed quickly so I guess it's all fine. Friendly staff all fine. Friendly staff More

Consistent and reliable communication as always, with accurate estimates of the timing for completion of the repair. accurate estimates of the timing for completion of the repair. More

Great service all the time. They do everything they can to help you, and make it easy. It's a breath of fresh air. Dan in Service is just excellent They do everything they can to help you, and make it easy. It's a breath of fresh air. Dan in Service is just excellent More

Frank was very helpful walk me through the process explained every detail and every price. Would definitely recommend to friends and family explained every detail and every price. Would definitely recommend to friends and family More

Have been having my VW serviced at Colonial in Medford for many years. I am always very satisfied with the quality of the work performed and the service staff from start to finish. for many years. I am always very satisfied with the quality of the work performed and the service staff from start to finish. More

Again, always outstanding, exceptional service from All! All people delivered friendly, personable, helpful customer service. Very clean and comfortable facilities, including waiting area. All people delivered friendly, personable, helpful customer service. Very clean and comfortable facilities, including waiting area. More

Staff are friendly and take the time to explain if they find something wrong with your car find something wrong with your car More

Excellent service, great people, fast service, excellent follow up, recommend them, I will go for my next service follow up, recommend them, I will go for my next service More

Tom and the service team are top notch. I also bought the car there, and was very pleased with the process. I also bought the car there, and was very pleased with the process. More