Colonial Volkswagen of Medford - Service Center

Great service experience, which is why I keep coming back even if there are less expensive ways to maintain my car (including doing it myself) -- it's worth it for me. The only criticism was that my tires we even if there are less expensive ways to maintain my car (including doing it myself) -- it's worth it for me. The only criticism was that my tires were over inflated after the service by about 4-5 lbs (PSI), but it's better over than under as I can easily release air! More

Great service as expected at this Dealership. Clean and excellent facilities and valued personal touch. Will not take our two Volkswagens to any other dealer. excellent facilities and valued personal touch. Will not take our two Volkswagens to any other dealer. More

My car has run beautifully in their care for five years. I can’t complain and I love my Golf. Hope it lasts at least another 10. I can’t complain and I love my Golf. Hope it lasts at least another 10. More

Good service, clear communication. The only downside is the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. More

Excellent experience. Prompt and pleasant initial check in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call More

Helpful service and knowledgeable staff. Easy to reach by phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone. Very helpful! More

It was very easy to get service. The job was done well. The lobby is clean and quiet. I have no complaints about this dealership. The lobby is clean and quiet. I have no complaints about this dealership. More

service team is great. takes care of every need! will be back in the future. rusty and thomas were very helpful, and walked me through the whole process. back in the future. rusty and thomas were very helpful, and walked me through the whole process. More

They were very friendly and knowledgeable, he let me know the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. More

Service and SerService was great and service rep did Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volk Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volkswagen shop to have my beetle service. Glad I made the switch. More