Colonial West Chevrolet of Fitchburg

Exceleny Care I had the pleasure of working with John when I traded in my 2007 Chrysler Aspen for a 2010 Ford Escape. John gave me nothing but the best service and I had the pleasure of working with John when I traded in my 2007 Chrysler Aspen for a 2010 Ford Escape. John gave me nothing but the best service and care and was always around when I needed something. He is the only person I will continue to do business with in the future. I would recommend him to any of my family or friends. John is honest and upfront with everything and I believe I got the best deal as I did for both vehicles. Thanks again John for everything you have done for me. Hope to do business with you again. More

Very solid experience Ivy did a great job of tracking down a truck for me (Honda Ridgeline, from their sister dealership in Dartmouth, MA). She walked me through the whole Ivy did a great job of tracking down a truck for me (Honda Ridgeline, from their sister dealership in Dartmouth, MA). She walked me through the whole process in a very professional manner. No hard sell - she let the vehicle do the talking. The price was competitive. CW Chevrolet seems to have taken care of any outstanding service issues, including new tires and an alignment. The truck was impeccably clean. Dealing with Finance was painless. All in all, a great buying experience! More

New car purchase My buying experience at Colonial West was really good. My sales associates Noah and Ivy are really nice. Noah worked hard to get a price and payment I My buying experience at Colonial West was really good. My sales associates Noah and Ivy are really nice. Noah worked hard to get a price and payment I was comfortable with, and was pleasure to deal with. Ivy has been extremely helpful (and patient) "educating" me with features of the car that I'm not familiar with. All in all, it has been a great experience, and I have the Camaro I've been wanting. Dave S, Clinton, MA More

Definitely Worth the Drive All the way from Vermont, vehicle was all or more than expected after seeing photos and description online. Super folks to work with. No hassle, sup All the way from Vermont, vehicle was all or more than expected after seeing photos and description online. Super folks to work with. No hassle, super friendly staff and easy financing. Would without question consider buying another vehicle from this dealership - only wish they were closer to home, but definitely worth the drive - even from further away. Thank you Colonial West!! The Maillouxs. More

Colonial West Chevrolet---Great People and Great Vehicles!!! I just purchased a new 2015 Chevy 2500HD Double Cab 4 wheel drive pickup from Colonial West Chevrolet--great vehicle. Ivy and Terry were the intern I just purchased a new 2015 Chevy 2500HD Double Cab 4 wheel drive pickup from Colonial West Chevrolet--great vehicle. Ivy and Terry were the internet sales team members that I dealt with from first email contact, vehicle selection & delivery thru after sale emails and phone contacts. Ivy and Terry are true automotive sales professionals. If you are in the market for a new vehicle contact Ivy and Terry for a no pressure vehicle buying experience. Bob D. (Vermont) More

Bought A New Silverado I bought a new Silverado today, haven't bought a new vehicle in 10 years, the service and effort of getting me into a new vehicle was great, comfortab I bought a new Silverado today, haven't bought a new vehicle in 10 years, the service and effort of getting me into a new vehicle was great, comfortable situation, my credit isn't perfect but at colonial west Ivy Shomphe made it work with her team! The experience was great and easy to work with and very satisfying!! More

I was in need of a used car and after shopping around with other dealers, I found the car and the dealership that I could work with. Both the General Mngr @ Colonial West Chevrolet, (Jeff Chandler), with other dealers, I found the car and the dealership that I could work with. Both the General Mngr @ Colonial West Chevrolet, (Jeff Chandler), and the salesman, ( Paul Smith), are top notch professionals who worked w/ me to make sure the car that I was interested in and eventually bought was what I wanted and was in top condition before it was sold. Additionally, after purchasing the car and drving it, I had several questions concerning the continuation of Satellite Radio and On Star Coverage -as well-as the differences between this vehicle's options that includes traction control and stabilli trak and how each performs in good and bad weather,(snow). Paul Smith took the time to explain each of these features and if he did not have a direct answer, researched the question and called me with the answer. Jeff Chandler spoke to me and wanted to make sure that I was satisfied with the car before it left the dealership -as a thorough inspection on the car was done and a determination was made of any work that was needed to be done on the car ,( a battery was installed ), and minor touching up ,(of the body), was completed. In fact, I asked to have the car put onto the lift to view the underneath and it was done ! All in All, I would recommend this dealership for their all around service . More

Came to Chevy because I know some great people here. Carlos Silvera, Ivy Shomphe, and Geno Neagle. They always treat you with kindness and professionalism. Bought a13 Chevy Cruze last year, and now my f Carlos Silvera, Ivy Shomphe, and Geno Neagle. They always treat you with kindness and professionalism. Bought a13 Chevy Cruze last year, and now my family has grown and needed something much bigger. Ivy got me a great deal on a 14 Chevy Equinox! My family loves it!. Awesome staff!! More

My car was due for service, oil change, tire rotation, etc. I went online to Colonial West Chevy's website and made an appointment right online, received a confirmation email and I was done. Fast, easy, etc. I went online to Colonial West Chevy's website and made an appointment right online, received a confirmation email and I was done. Fast, easy, and simple to use. Chris Taylor made it easy and fast when I arrived, all I had to do was give him my last name and the keys. I also worked with Ivy S. and she was just as pleasant and friendly as always. Colonial West Chevy makes it easy! More

My daughter was shopping for a new car and asked me to test drive a few and let her know what I thought. When I got to Colonial West, I told Terry that I was only test driving the vehicle for her and beca test drive a few and let her know what I thought. When I got to Colonial West, I told Terry that I was only test driving the vehicle for her and because she lived in San Diego, he would not be making a sale. Well that did not stop Terry. We test drove a Spark and a Sonic. Terry spent over 2 hours with me, going over all the features of each vehicle. He went above and beyond all my expectations. Ashley bought the Sonic and loves it. Thanks Terry! Bob Kenney More