Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,461 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 22, 2025
After having great service on my 2016 Silverado at
Colonial West just three days prior on a Friday, I had a new Monday morning issue. I called and spoke with Pamela who was able to get my truck in for
More
by MFSHEILS
April 22, 2025
The receptionist was very informative and friendly.
They gave me a courtesy ride home and the driver was very pleasant conversation.
More
by Maryann
Employees Worked With
April 20, 2025
Very accommodating!
Gave me ride home/back while truck was being worked on. Always friendly and explained repairs. Confident of work done.
More
by nadinenichols1954
Dealership Inventory (178 Vehicles)
2022 Chevrolet Silverado 1500 Limited
used
Silver Ice Metallic exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Free WiFi
- Shuttle Service
- Cable TV
- Customer Lounge Area
- Free Coffee
- Authorized Parts Store
- Pet Friendly
- Television
- Vending Machines
- Free Loaner Cars
- Children's Play Room
- No Contact Transactions
- Authorized Accessories Store
- Instant Financing
- Vehicle Sanitization
- Home Test Drives
