Colonial West Chevrolet of Fitchburg

The staff at colonial West treat every customer like they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I am a very happy customer. Keep up the great work and customers like me will keep coming back! More

This was the first car that I have bought and I wasn't sure if I would even get approved. But Sean Salem fought for me and found a way to make it happen. Because of him im able to have a safe reliable car sure if I would even get approved. But Sean Salem fought for me and found a way to make it happen. Because of him im able to have a safe reliable car to put my new born baby in. I I I couldn't be happier. More

Called for an oil change and Tania was great scheduling my car for the next day. All service personnel were pleasant and my car was ready when expected. my car for the next day. All service personnel were pleasant and my car was ready when expected. More

I have never bought a car before, I thought a car sales team would be predatory or misleading (in the business sense) the sales team worked hard to get me an increasingly better finance rate without me hav team would be predatory or misleading (in the business sense) the sales team worked hard to get me an increasingly better finance rate without me having to pressure them. It was very easy to do and i appreciate the effort and transparency! More

Edison was great i called him and told him what the problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my c problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my car back within one day. Great service as usual. More

Bought a 63000$ truck and discovered damage to the body that was not disclosed to me and should be obvious to the dealer. I discovered it a week after I took possession of the vehicle and there response wa that was not disclosed to me and should be obvious to the dealer. I discovered it a week after I took possession of the vehicle and there response was we can't help you. That about sums up what you can expect from colonial west Chevrolet. Sad commentary. Buyer beware. More

Vincent was excellent. Made the process very smooth. He was a pleasure to work with and went above and beyond for us! Made the process very smooth. He was a pleasure to work with and went above and beyond for us! More

My daughter’s vehicle needed brakes before a trip. I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a r I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a reasonable cost. Great service as always! More

As soon as I walked in through those doors I got all the help I needed , everyone was friendly, helpful ,especially Vinnie. Best experience I’ve had. help I needed , everyone was friendly, helpful ,especially Vinnie. Best experience I’ve had. More