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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,759 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,759 reviews

July 10, 2026

As a Chevy Diehard I refuse to take my new truck to Jiffy Lube for an Oil change. I will always bring my truck and cars to a dealership. Colonial west is awesome. More

by Thoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our service team with your Chevrolet oil change. It’s rewarding to earn the loyalty of a true Chevy enthusiast. We appreciate the five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 09, 2026

I've been coming here for years. Everyone is great. Thank you for everything you do! More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your loyalty over the years. We’re glad to know our team continues to provide great service for your Chevrolet. We look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 08, 2026

From my first inquiry I was contacted by John Lane multiple times during my search for a new pickup truck. I spent about two weeks looking at various manufacturers. John stayed in contact and exerci More

by howardclark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Dodd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing your new Chevrolet Silverado 1500 LTZ and for sharing how John and Robby’s attentive support guided you through the search and test drive. We’re glad the process felt smooth from your initial inquiry to completing the paperwork. Enjoy every mile in your new truck! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 03, 2026

Chris is the best. The service department is always so professional. Can’t say enough about the service. More

by Tdateojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I appreciate your kind words about our service department at Colonial West Chevrolet of Fitchburg. It's great to hear that you've had such a positive experience with Chris. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2026

awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 01, 2026

Shelby Was very professional and accommodating. 5 Star rating all around. Excellent experience will shop there again for my future truck needs. More

by Gregory.g.dik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for the 5-star review. Shelby’s professional and accommodating approach made your Chevrolet 1500 purchase seamless. We’re excited to help you again with your future truck needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Jul 01, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Gregory! I’m thrilled to hear that you had an excellent experience with Shelby at Colonial West Chevrolet of Fitchburg. I appreciate your kind words, and we look forward to assisting you with your future truck needs. Don't hesitate to visit me again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2026

We drove 2 hours to look at a vehicle. When we arrived Maynor was outside waiting for us. During the test drive he was so nice and genuinely caring. He is a calm cool guy and immediately p More

by hollywoodhelen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maynor Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for driving two hours to see our used Jeep. Maynor was glad to make your test drive relaxed and Jeff handled the trade-in issue quickly. We’re thrilled you’re enjoying your new Jeep and appreciate you choosing us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 29, 2026

I purchased my truck with no hurdle's. I just got a bed cover and steps installed . Great service More

by Cplasticguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 29, 2026 -

Colonial West Chevrolet of Fitchburg responded

How fantastic to learn that the purchase process was seamless and that adding a bed cover and steps went smoothly. We appreciate you choosing Chevrolet for your 1500 truck and are glad the service met your expectations. Let us know if you need anything else down the road. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 29, 2026

We came up from Cape Cod to purchase my wife's dream vehicle at Colonial West . Our sales guy Maynor could not have been more helpful providing us with great personable service and a very fair deal. He More

by JeepGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maynor Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your wife found her dream vehicle at Colonial West Chevrolet of Fitchburg. Maynor truly appreciates your kind words about his dedicated service. It’s great to know that his efforts made the trip from Cape Cod worthwhile. We look forward to seeing you again and appreciate your support! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 25, 2026

Edison listened to my requests and got my truck in and out for its oil change and tire rotation in 1 hour as estimated. I'm happy with the service. More

by Alexcassie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pamela Bussiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Dupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that Edison attended to your requests and wrapped up the oil change and tire rotation on your Chevrolet Silverado 2500 in the promised hour. We’re pleased our service met your expectations. Thank you for choosing us to care for your truck. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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