
Columbia Acura Inc
Cincinnati, OH
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They sold our desired car out from under us. Then offered to give us a different new one which suffered power steering and brake failure on the highway at 60mph on the 4th day we owned it. It th Then offered to give us a different new one which suffered power steering and brake failure on the highway at 60mph on the 4th day we owned it. It then spent nearly 3 weeks in repair, being torn apart and reassembled. Now we get to pay for a new car which is actually worse off than a used car. Sucks to have a car that I haven’t even made the first payment and it is a mess. No call back from manager. More
Everyone was super helpful at this dealership, specifically, JD and Howie. They answered all my questions and made the whole process easy. specifically, JD and Howie. They answered all my questions and made the whole process easy. More
This is a mismanaged dealership with an unprofessional standard among used car salespersons, finance managers, and used car management. Have been waiting on a return phone call from a used manager, Josh, standard among used car salespersons, finance managers, and used car management. Have been waiting on a return phone call from a used manager, Josh, for weeks! Avoiding issues! Pricing issues, financing issue and car issue! More