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Columbia Acura Inc
Cincinnati, OH
2,126 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,126 reviews
February 10, 2024
When I return on Thursday, everything went ver smoothly and professionally. I had a significant service done and I am happy with the outcome. and professionally. I had a significant service done and I am happy with the outcome. More
by rthorne1
Verified CustomerEmployees Worked With
Not sure; gentlemen
February 09, 2024
Great Service Team! You will buy the car once, and Sales Manager Jacob and Andy are fantastic to deal with – easy going, no pressure, and they offer a very fair deal. You will buy the car once, and Sales Manager Jacob and Andy are fantastic to deal with – easy going, no pressure, and they offer a very fair deal. But then, when you need service, the Columbia team delivers! Recent example: I was trying to update the navigation system myself (bought the data DVDs). The included instructions were inscrutable, and even though they were not making any money, the entire team was very helpful! I stopped by the dealership, and Service Manager Alex patiently explained the process how to install the updates. Buy your Acura from Columbia, and then know that the service team of Jamey, Allen and Tiffany will be there to help! More
by Michael S.
Employees Worked With
Alex, Jamey, Allen, Tiffany
February 09, 2024
I’m always treated with respect. Jamie keeps me informed of every stage of my visit . All the staff are friendly and courteous and most importantly, honest! Very happy with this de Jamie keeps me informed of every stage of my visit . All the staff are friendly and courteous and most importantly, honest! Very happy with this dealership. . More
by njkowatsch
February 08, 2024
Quick service, explained everything they were doing that appointment and addressed all of my concerns. Everyone was very nice and it was a great experience. appointment and addressed all of my concerns. Everyone was very nice and it was a great experience. More
by nsr2821
February 08, 2024
I felt the service yesterday was impersonal and depended on me to reads text sent to review issues with my car. I was not favorably to this strategy. iIn the past service personnel review with me the issues on me to reads text sent to review issues with my car. I was not favorably to this strategy. iIn the past service personnel review with me the issues from service report which I had to prompt yesterday. More
by rthorne1
Employees Worked With
Tiffany
February 08, 2024
I purchased a Certified used rdx from this dealership and found a couple of paint problems and was told it would not be a problem, even had it in writing well that was a lie they touched up 1 spot in the par found a couple of paint problems and was told it would not be a problem, even had it in writing well that was a lie they touched up 1 spot in the parking lot wrong color and a big run and done nothing else to the other 2 then I noticed a crack in the windshield and they said their was nothing that could be done for that it was my problem and I cracked it I was able to contact the previous owner and they said that it was there when they traded it in but the deaaler did not care it was my problem, I pointed out in the certified paperwork that glass has to be replaced and the sailsman would not even look at the paperwork acura had supplied me. Just a real nightmare never purchase a vehicle from them again. Contacted acura and they are looking into it. Hope they can help.This salesman sucked. More
by glaudick1
Employees Worked With
Craig
February 07, 2024
Always easy to talk to, friendly employees on site. Great customer service and good communication. Great customer service and good communication. More
by NMATHEWS1234
Employees Worked With
February 07, 2024
The people and quality are very professional. My issue is the communication and realistic time frame of completion time could have been much better in my opinion. I believe it was a break down be My issue is the communication and realistic time frame of completion time could have been much better in my opinion. I believe it was a break down between the electric communication and the in-person communication. More
by JRAUSSEN
Employees Worked With
