Columbia Acura Inc
Cincinnati, OH
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I had a great experience with your dealership. I did not have an appointment but Chuck was very gracious and told me no problem. I plan to return to service at this dealership. I did not have an appointment but Chuck was very gracious and told me no problem. I plan to return to service at this dealership. More
Everyone was professional I was taken care of with speed and accuracy I've been buying cars from Hyundai for 12 years I will continue to do so and accuracy I've been buying cars from Hyundai for 12 years I will continue to do so More
This service department is ridiculous. I have had 6 Hyundai's in past and have always been told by your service department that it is essential to get your oil changed at 3500 miles so I b I have had 6 Hyundai's in past and have always been told by your service department that it is essential to get your oil changed at 3500 miles so I brought my new car in for an oil change at 3500 miles and was told I was too early for an oil change and do not need to have it done until 8,000 miles. When I told them that they are the ones who have always insisted it gets done at 3500 miles, they said that is only for older cars and when you are coming in for your "free" oil changes you only have to have your oil changed 3 times in the first 2 years. He said once you use up your 3 free oil changes then you should come in every 3500 miles. Make that make sense. This is why I have always used another garage for my service on my cars and not the dealership service department More
Very friendly staff who set realistic expectations as to what I could expect for the wait time for the service work. They came in under that wait time. Thank you Columbia Acura! what I could expect for the wait time for the service work. They came in under that wait time. Thank you Columbia Acura! More
Jamie was very helpful, investigating every question I had, taking care with my test drive, finding the exact model I was looking for and reviewing features with me - twice! He conveyed trust without pres had, taking care with my test drive, finding the exact model I was looking for and reviewing features with me - twice! He conveyed trust without pressure and respect for my needs. More

