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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

June 12, 2025

I had a great experience with your dealership. I did not have an appointment but Chuck was very gracious and told me no problem. I plan to return to service at this dealership. More

by vetter_p18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck in the service department
June 11, 2025

They were efficient and seemed to complete all I needed quickly. Also, very friendly. Thank you. More

by richpoling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliot
June 11, 2025

Everyone was professional I was taken care of with speed and accuracy I've been buying cars from Hyundai for 12 years I will continue to do so More

by brendanawebdesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 11, 2025

This service department is ridiculous. I have had 6 Hyundai's in past and have always been told by your service department that it is essential to get your oil changed at 3500 miles so I b More

by opsch46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
June 10, 2025

It was timely and descent and satisfactory I would recommend this service to all the people I know More

by lamontware80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Jon McFarland
June 10, 2025

Great service! Very accomodating. Appreciate the water and snacks. Lobby nice and cool. Good bathrooms More

by ymalayphotography
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 10, 2025

Very friendly staff who set realistic expectations as to what I could expect for the wait time for the service work. They came in under that wait time. Thank you Columbia Acura! More

by jejohnson2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 10, 2025

The service department is very helpful and professional. We be taking my car only there for service. More

by DREWHENDERSHOT196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams
June 08, 2025

The rep that helped me was helpful & very friendly. He answered all my questions. I really sppteciatrd his help. More

by bettybinmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
customer Service Rep in the Service Drpt
June 08, 2025

Jamie was very helpful, investigating every question I had, taking care with my test drive, finding the exact model I was looking for and reviewing features with me - twice! He conveyed trust without pres More

by nirschlkaren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jamie southwick
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