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Columbia Acura Inc
Cincinnati, OH
2,107 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,107 reviews
December 28, 2023
Very easy to work with. Follow thru was great. My problem was addressed to my satisfaction. Follow thru was great. My problem was addressed to my satisfaction. More
by patsue5000
Verified CustomerEmployees Worked With
December 28, 2023
Very clean and professional the service manager was very helpful and walked me through all questions helpful and walked me through all questions More
by KIP.PRICE77
Employees Worked With
December 28, 2023
Everyone was friendly, helpful and quick. Really love my Genesis and the people at the dealership Really love my Genesis and the people at the dealership More
by DORI
Employees Worked With
December 27, 2023
I received very fast service for my visit. The service advisor found the best coupon for my service and applied it for me to my bill and saved me some money. The service advisor found the best coupon for my service and applied it for me to my bill and saved me some money. More
by FLSHERIFF62
Employees Worked With
December 27, 2023
Great service. Everybody was very helpful and kind, especially for first time customers. Service was quick. Everybody was very helpful and kind, especially for first time customers. Service was quick. More
by brinacrellin
Employees Worked With
December 27, 2023
This was our first time here for service. The folks we talked to were friendly and the waiting area wasn't bad at all. Our car was ready and the time frame the service advisor gave us and the The folks we talked to were friendly and the waiting area wasn't bad at all. Our car was ready and the time frame the service advisor gave us and the cost was within the estimate. A great visit overall. More
by ragnarbloodaxe
Employees Worked With
December 25, 2023
Best service ever! Warm welcome friendly smiling faces. I haven’t been in for a couple years, and the way I was greeted and welcomed felt like I never left even though Warm welcome friendly smiling faces. I haven’t been in for a couple years, and the way I was greeted and welcomed felt like I never left even though I chose not to get the Acura car it was so nice seeing my Acura family. They are the best service team ever! I currently have a Lexus and Acura hands down has the best service department bye far!!! I can’t wait to return to Acura in a couple year’s!! Thank you so much. More
by Antoniofoster2411
December 25, 2023
Team is great to work with and always go above and beyond to help out. to help out. More
by DUTCHWOOD
Employees Worked With
December 24, 2023
Disorganized service center. When I got there I was ignored at the service counter. I didn’t know I had to pull up to the service garage door and get a ticket. When my car was When I got there I was ignored at the service counter. I didn’t know I had to pull up to the service garage door and get a ticket. When my car was ready, I was told it was parked inside and to go to the cashier window to get my key. I stood in line for 20 minutes. An old lady working the window had no idea what she was doing, They didn’t have my key and said it would be in my car. I went to the garage and my key was in the car. The garage door was down and I had no idea how to open it. I had to get back out of my car and go to the service desk to have them open the door so that I could drive out, This place was terrible and I won’t go back. Every part of this service was disjointed. Other customers were also annoyed. More
by lisamoores
Employees Worked With
I don’t know anyone’s name that we encountered. Nobody introduced themselves.
