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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

June 05, 2025

I have been dealing with the Columbia Hyundai dealership for the last 8 years, and it has been a pleasure to work with not only the sales team, but also the service team as well. I have always had pleasant More

by TIMOTHY.HECKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brindle Owens, Service Dept
June 05, 2025

Carmella Johnson was very nice and very helpful. Service was pretty fast. 2 of my 3 issues were resolved-the 3rd issue was minor so no big deal. More

by DENISE38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmella Johnson
June 04, 2025

Everyone at this Acura dealership is knowledgeable and works hard to give great customer service! More

by LOVETHEBUCKEYES84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
June 03, 2025

It’s always such a pleasant and professional dealership setting from the greetings of an appointment for service or inquiring about a new car. More

by JETMETO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bachmann, Jon McFarland
June 03, 2025

I had a short time frame between appointments to get the work done. The team got me in and out in time. Thank you More

by LDSMITH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 03, 2025

Great experience - knowledgeable employees - took time to go over vehicle options - fast visit in the finance office! More

by jberr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 02, 2025

Making the deal on my vehicle was a smooth experience - definitely 5 stars. But after that, the service really fell off. I had to follow up with my rep multiple times to get my vehicle delivered, and never More

by anonuser1234
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
June 02, 2025

There customer service! The attention to detail with my problem, and maintenance of my vehicle. Also being accountable for the things that were NOT, taking care of with my More

by ANTONIOSPICER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service department and management
June 01, 2025

Excellent service with the service department. I believe Brendan was the gentleman that took care of checking me in and out. Julio, my salesman, knowing I was going in, was great communicating w More

by REES_NANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
May 31, 2025

The 50,000 mileage check up was excellent. Easy to schedule, my car was picked up at our home, a loaner car provided and service was done according to schedule and it was even sent over to th More

by susantew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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