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Columbia Acura Inc
Cincinnati, OH
2,119 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,119 reviews
November 18, 2023
Service person told me my brake pads were almost completely worn and the rotors needed resurfacing. Exact same speech I heard another customer get. But I thought it was likely brakes needed service completely worn and the rotors needed resurfacing. Exact same speech I heard another customer get. But I thought it was likely brakes needed service - couldn’t remember last time they were done so I said ok. Later I got a phone call saying all 4 tires were nearly bald and needed replacing. Strange that my 65000 tires need replacing at 47000 miles, especially since two were replaced after an accident. I didn’t do the replacement and when I got the car back I checked the tires. They are not that far gone. This makes me question the brake job even more - my mistake for saying yes. Even if I need new tires I can get them $300 cheaper elsewhere. I won’t be back to Columbia for service. More
by jbunyan
Verified CustomerEmployees Worked With
November 17, 2023
The service center is fine. The dealership is disappointing. Follow up was non existent as we had to be proactive every step of the way. Expected more from a luxury car dealersh The dealership is disappointing. Follow up was non existent as we had to be proactive every step of the way. Expected more from a luxury car dealership. More
by LEILAONTHEROAD
Employees Worked With
November 17, 2023
service desk very responsive and helpful Clear information provided and explanation of the activities to be done information provided and explanation of the activities to be done More
by ENRICO.BONDI
Employees Worked With
November 17, 2023
Fast scheduling. Fast service. Great atmosphere. 1 2 3 4 5 6 7 8 9 Fast service. Great atmosphere. 1 2 3 4 5 6 7 8 9 More
by ALEXCINATI
Employees Worked With
November 17, 2023
Some confusion at service desk on service intervals for free svcs and how a shorter mileage is recommended but costs me free svcs and how a shorter mileage is recommended but costs me More
by BASTINC
Employees Worked With
November 17, 2023
Friendly and knowledgeable staff for Genesis. Looking forward to the move to kings automall and a dedicated Genesis dealership. Looking forward to the move to kings automall and a dedicated Genesis dealership. More
by ERIK3PUTT
Employees Worked With
November 17, 2023
The Service desk (Austin and Tyler) have been outstanding and courteous. However it took 30 minutes to get my car after I paid my bill. Not sure who is responsible for that. and courteous. However it took 30 minutes to get my car after I paid my bill. Not sure who is responsible for that. More
by DMALLOY2
