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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

December 05, 2023

I have had a car sitting there waiting for an engine to be replaced for months now with no word on when I will get it back. I could never do this to my customers. More

by BMILES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
December 05, 2023

Alan and the entire team in the Acura Service Department are always great to work with. More

by TIRA_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
December 05, 2023

Professional and responsive! Very good service! Cannot say enough about all the staff and the way they conduct business. More

by SMAHLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Owens, Jon McFarland
December 05, 2023

Great and friendly and professional staff! I’m always treated courteously and respectfully. AND the service is always done as promised! More

by JEANNETTE0629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
December 05, 2023

I've always had 5 star service at Columbia. From sales to service department, professional and friendly. More

by mtrelvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
December 05, 2023

I had a great experience at this dealership and love my car and I would go back! More

by KRISTABLUST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Abanto, Greg McFarland , Jon McFarland
December 05, 2023

So kind. So helpful. Everything was clearly explained to me before my vehicle was taken back to be serviced. More

by FRANKJANNAKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
December 05, 2023

I had my car serviced with an oil change. Service was great, the person checking me in was very friendly and explained all that would be done More

by BDOLK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
December 04, 2023

They recommended that I needed new brakes. A second opinion said I didn't need new brakes. More

by MRYJ73
Recommend Dealer
No
Employees Worked With
Jon McFarland
December 04, 2023

The service was prompt, and high quality. I was in and out within the hour. More

by RBOC58.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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