Columbia Acura Inc

Great service from the technician who worked on my car. Thank you for your service Thank you for your service More

Professional, fast, and provided great customer service while saving money on an oil change service! while saving money on an oil change service! More

Dealership did a good job providing my maintenance service. Wait time was not too bad and nice comfortable waiting area is a plus. However, I was offered free car wash but my car was not washed. I won service. Wait time was not too bad and nice comfortable waiting area is a plus. However, I was offered free car wash but my car was not washed. I wonder what happended. More

Everything was excellent from scheduling with Jamie to drop off with the guys in garage and check in with Allen, loaner, then wrap up with Jamie and payment… drop off with the guys in garage and check in with Allen, loaner, then wrap up with Jamie and payment… More

Easy scheduling and drop off. Service took the amount of time that was suggested up front. Service lounge was pleasant and easily accommodated remote business needs. Service took the amount of time that was suggested up front. Service lounge was pleasant and easily accommodated remote business needs. More

Great dealership. Recently they stopped giving loaner cars. They said my service would take 1 hour and loaners are reserved for services 2 hours or more. On Friday my Recently they stopped giving loaner cars. They said my service would take 1 hour and loaners are reserved for services 2 hours or more. On Friday my hour service was just under 2 hours and i ended missing a commitment I had because the service ran almost 2 hours. More

Great experience with service. Only challenge is scheduling on the app and then making changes results in some miscommunication. For example, I had scheduled service for Nov 2, b Only challenge is scheduling on the app and then making changes results in some miscommunication. For example, I had scheduled service for Nov 2, but had to change- text message communication was set for Nov 13...however sitting in the airplane on Nov 2 got a call saying they were headed out to drop my valet car off. Then the time was delayed due to shortage of cars. Overall service was quick and painless, just need to button up the scheduling and valet process. More

Easy to sched appointment, was greeted promptly by staff, everyone I came in contact with was friendly and helpful. everyone I came in contact with was friendly and helpful. More

Scheduled my car to address some recalls, which took several months before I could get in. I was told the appointment would only take 2 hours on the phone, and it ended up taking 4 hours. I understand several months before I could get in. I was told the appointment would only take 2 hours on the phone, and it ended up taking 4 hours. I understand these recalls have caused massive backlogs, but this time frame was overbooked to begin with so it was set up to take longer than I had originally planned, and as a result I was late getting back to work. This to me is unacceptable, so I will not be continuing business with this location moving forward. More

Excellent dealership. I have received great service every time I've patronized this dealership. There's actually a dealership closer to my home but I prefer the extra driv I have received great service every time I've patronized this dealership. There's actually a dealership closer to my home but I prefer the extra drive for the exceptional service I've received. More