Columbia Acura Inc

Prompt service; good communication; newly renovated customer waiting area is quite nice; service agent willing to listen and work with customer. customer waiting area is quite nice; service agent willing to listen and work with customer. More

They were 100 per cent on the time it would take for the recall work that was being done recall work that was being done More

Love the dealership and the customer service is great. Only thing was thought I was going to get a car wash but it didn’t happen. Only thing was thought I was going to get a car wash but it didn’t happen. More

Great experience as always. In and out in record time! Clean, courteous and welcoming. Many thanks! In and out in record time! Clean, courteous and welcoming. Many thanks! More

They are always so kind and helpful when scheduling and bringing in my car. Could not be more gelpful bringing in my car. Could not be more gelpful More

Always great service at Columbia Acura! They even changed my remote battery for me! Love my dealership They even changed my remote battery for me! Love my dealership More

Took my 2013 Hyundai Santa Fe in for a recall issue my advisor recommended a transmission fluid change. I got the transmission fluid changed based on their recommendation paid $400 and the car is screwed advisor recommended a transmission fluid change. I got the transmission fluid changed based on their recommendation paid $400 and the car is screwed up. It is taking me three days to get my car back into the dealership to see what is wrong with it. I’ve been without a car. I’m taking it in for them to fix free of charge and they need to fix it ASAP. The transmission is not working right. The car is sputtering down shifting the RPMs are going haywire and the car has no pick up and go. Obviously they’ve messed up the transmission upon changing the transmission fluid. I hope it can be repaired quickly and in one day on Thursday I am not happy with the outcome of this. The car was completely completely fine and running beautifully before I took it in there for a recall. More

I have a customer of Columbia Acura for 17 years. Jamey Moore is outstanding. Very professional , knowledgeable and friendly. Jamey Moore is outstanding. Very professional , knowledgeable and friendly. More

Excellent! It was a wonderful experience and my car and felt very taken care of! It was a wonderful experience and my car and felt very taken care of! More

Followed up promptly on leak from differential service done during prior week. Very satisfied with response. done during prior week. Very satisfied with response. More