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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

November 28, 2023

I brought the car in for a 15,000 mile service which included an oil change and tire rotation. I am pleased with the speed of the process, however, there were some issues. Due to the sudden drop in temp More

by ou8120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall the name of the service technician
November 28, 2023

Very professional, friendly, explains all informed well. I have recommended them to all my family and 2 relatives bought new cars. More

by SUZZANNEBOWMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the names, Jon McFarland
November 26, 2023

I had my vehicle in to get all fluids checked before traveling over the Thanksgiving Holiday. Austin Conte did an excellent job managing the process. More

by Doug Phillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
November 26, 2023

Love the car we bought and appreciate the service from our salesman! Highly recommend Columbia Hyundai! More

by AMBERLYRILEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio
November 26, 2023

Dealership personnel was courteous, professional, and offered a good value. Overall the experience was positive. More

by FAIRMAN1R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 26, 2023

Logistics of the site is new but does not work well. Personnel for Genesis is not consistent with a luxury car dealership. Time to complete service too long. More

by GMITCHELL82762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
November 26, 2023

Brought car in while under bumper to bumper warranty and got charged $190. Said the tires are cupped due to not rotating them meanwhile I’ve taken it to Hyundai for every scheduled service. Said I need all More

by WILLIAMSCHETT
Recommend Dealer
No
Employees Worked With
Jon McFarland
November 26, 2023

Very prompt service. Was kept informed throughout the service time. The wait was also pleasant. More

by dmgutierrez1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Service
November 25, 2023

a great place to buy a car my sales person was very good and knowledgeable about the car More

by DSALLEE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 25, 2023

I was pleased with how my car drove after they did the repairs, oil and tire change. More

by GILBERTDILLARD1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in the Genesis service dept.
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