Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Acura Inc
Cincinnati, OH
2,194 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,195 reviews
November 07, 2023
They recommended services that I already had finished. They did not check my account to see that they were already done. They suggested I change the front pads on my front brakes but I got them done somew They did not check my account to see that they were already done. They suggested I change the front pads on my front brakes but I got them done somewhere else and was happy with them. Also suggested spark plugs. I got those and a tuneup in June. If they would’ve looked at my account they would’ve known that. My estimate was $2500. I only needed work that cost $413. I have other things to check out that I can get done somewhere else. More
by OZ_1220
Verified Customer
November 07, 2023
Always the best service. Jon always has my best interests in mind. I will continue to be a loyal customer. Jon always has my best interests in mind. I will continue to be a loyal customer. More
by brian@jarrellsagency.com
Employees Worked With
November 07, 2023
We came in for recall work and to have some other work quoted. Our quote was wrong, sales rep didn’t explain the quote correctly and we were over charged. quoted. Our quote was wrong, sales rep didn’t explain the quote correctly and we were over charged. More
by jasonbabinec
Employees Worked With
Not, sure
November 07, 2023
Austin was professional and thorough/timely. In doing the inspection they found some other issues and he came out and explained how it impacted the warranty at x miles. The price was as quoted. In doing the inspection they found some other issues and he came out and explained how it impacted the warranty at x miles. The price was as quoted. More
by ADreamer
Employees Worked With
November 07, 2023
Very professional and great service Minimal wait time and everything was done perfectly. Car was pulled up for me once completed and everything was done perfectly. Car was pulled up for me once completed More
by TDUNCAN00322
Employees Worked With
November 06, 2023
i have never had a bad experience with any body there and i've been coming there for at least six years. i've been coming there for at least six years. More
by EDWINBROSS53
November 06, 2023
Great experience! Greg did a great job of answering all our questions. He was readily available to answer any questions we had after leaving the dealership and helped Greg did a great job of answering all our questions. He was readily available to answer any questions we had after leaving the dealership and helped us to secure the car we wanted remotely. More
by HSHELDON41
Employees Worked With
Greg
November 06, 2023
Fast service and Alex did a great job explaining my car's needs and why. Going forward on the free battery check please make sure you state in the email that you actually need a service appointment in order needs and why. Going forward on the free battery check please make sure you state in the email that you actually need a service appointment in order to get the battery check and cannot just stop by for it. More
by lmanion0
Employees Worked With
Alex Williams
November 06, 2023
Tiffany & Alex generously and quickly helped me resolve a frustrating issue that had been going on for months, even though it wasn't a service issue. Their kindness and willingness to go out of their way to frustrating issue that had been going on for months, even though it wasn't a service issue. Their kindness and willingness to go out of their way to help a new customer has helped improved our opinions about the dealership. More
by KGRUBER7
Employees Worked With
Tiffany, Alex
November 06, 2023
Amazing service and Fran is the best! ! I would refer anyone there for their automotive needs. ! I would refer anyone there for their automotive needs. More
by Loganwest
