Columbia Acura Inc
Cincinnati, OH
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My experience was pleasant and friendly… until they tried to dupe me into buying several things that tried to frame as dangerous. A visit to another mechanic showed no problems to dupe me into buying several things that tried to frame as dangerous. A visit to another mechanic showed no problems More
Oil change and filter was fast and efficient. Found the noise in the steering column and fixed it under warranty. Great job as usual by the service staff and technicians especially, Cheyenne. Found the noise in the steering column and fixed it under warranty. Great job as usual by the service staff and technicians especially, Cheyenne. More
A little confusion about whether the car was still available but eventually it all worked out. Turned out they were holding it for my son, so at first it appeared it was in a pending sale and no long available but eventually it all worked out. Turned out they were holding it for my son, so at first it appeared it was in a pending sale and no longer available. I was treated very well and ultimately the sale went smoothly. Cash sale so no comment on financial aspect. Well established dealership so they definitely had their act together. More
Salesman extremely helpful and friendly. Made my car buying experience stress free. every one I dealt with through the process was very nice. Made my car buying experience stress free. every one I dealt with through the process was very nice. More
Terrible communication issues. Had to go to the shop to find out what was going on. The text system is ineffective. Some conversations are best had with a live person over the pho Had to go to the shop to find out what was going on. The text system is ineffective. Some conversations are best had with a live person over the phone! More
Super easy to work with! Ken made the car buying process smooth and easy! This the second car I’ve purchased from Columbia Hyundai. Ken made the car buying process smooth and easy! This the second car I’ve purchased from Columbia Hyundai. More

