Columbia Acura Inc

They called and gave me the update and I asked for them to do my transmission fluid and said they would. When I got there they said I did not owe anything and asked if they did my transmission and the lady to do my transmission fluid and said they would. When I got there they said I did not owe anything and asked if they did my transmission and the lady was very rude saying what they did was on my form and it looks like they did not. I was not about to waste another day dealing with this. I went somewhere else More

Very attentive to my needs. When staying to wait on the car they try to make sure I have everything I need. When staying to wait on the car they try to make sure I have everything I need. More

Always a pleasure taking my suv in for service extra bonus thought I needed body work and service manager buffed out my bumper. They go above and beyond I Would give them 10 stars if excellence if I c bonus thought I needed body work and service manager buffed out my bumper. They go above and beyond I Would give them 10 stars if excellence if I could More

Scheduling (on line), check in, check out and overall service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (base service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (based on mileage, age,recalls) and could ask if car performing well on all levels (eg software, etc which is not always great) More

Austin Conte was so very pleasant and professional! Great feeling I knew my Venue was in good hands Great feeling I knew my Venue was in good hands More

This dealership is great for timely service, great communication, and convenient location off of 275. communication, and convenient location off of 275. More

The staff member who helped me was amazing! I wish I could talk to a real person when I call, however. I wish I could talk to a real person when I call, however. More

I’m always greeted by my name and thanked for being a customer. Jamey Moore was helpful in helping me to understand what was happening with my service. Very engaging and professional. I felt very welcome customer. Jamey Moore was helpful in helping me to understand what was happening with my service. Very engaging and professional. I felt very welcomed! More

We have driven and Acura and used this service for probably 25 years. We have always had super service, friendly and efficient staff. They are able to service the car on a timely basis and to schedu probably 25 years. We have always had super service, friendly and efficient staff. They are able to service the car on a timely basis and to schedule appointments when needed quickly. The staff remembers you and is so available. More

Staff was very professional and polite. They provided amazing customer service and were very informative! They provided amazing customer service and were very informative! More