Columbia Acura Inc
Cincinnati, OH
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They are professional and eager to answer any questions. I been to the dealership many times and am always greeted. They make the customer feel valued. I been to the dealership many times and am always greeted. They make the customer feel valued. More
Customer service focused, clean, comfortable waiting area,wait time was what I was told not longer as I have experienced at other locations, area,wait time was what I was told not longer as I have experienced at other locations, More
The dealership was located in a great area, was clean and well maintained, Staff was very knowledgeable and friendly, would recommend to family and friends. well maintained, Staff was very knowledgeable and friendly, would recommend to family and friends. More
Repair was projected to take 2 1/2 weeks. 12 weeks later received car back while still waiting on replacement part to complete work. Will never buy another Acura vehicle. Acura very poor part 12 weeks later received car back while still waiting on replacement part to complete work. Will never buy another Acura vehicle. Acura very poor parts support and even worse communication regarding back ordered parts. More
Excellent service - very fast and efficient. Jon was great . He was professional and helpful, he took time to break down some of the maintenance jargon for me. Jon was great . He was professional and helpful, he took time to break down some of the maintenance jargon for me. More
The service department is always polite and helpful. I recently bought a new MDX 2024 and we love it. The dealership in general - - both sales and service department - - are excellent. I recently bought a new MDX 2024 and we love it. The dealership in general - - both sales and service department - - are excellent. More

