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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

November 11, 2023

Repair was projected to take 2 1/2 weeks. 12 weeks later received car back while still waiting on replacement part to complete work. Will never buy another Acura vehicle. Acura very poor part More

by pgsuess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No exposure Yo sales
November 11, 2023

Excellent service - very fast and efficient. Jon was great . He was professional and helpful, he took time to break down some of the maintenance jargon for me. More

by JuLo98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 11, 2023

The dealership was located in a great area, was clean and well maintained, Staff was very knowledgeable and friendly, would recommend to family and friends. More

by SBARRACO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 11, 2023

The Service was good. We bought the car we wanted at a reasonable price. Thanks! More

by 130OBRIENM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 11, 2023

Dropped my car off a little ahead of time. They got to work on it very shortly thereafter. I received a call when ready and the car was waiting when I arrived just after noon. More

by SHAWNEECLAIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte, Service Department
November 11, 2023

Customer service focused, clean, comfortable waiting area,wait time was what I was told not longer as I have experienced at other locations, More

by ANNETTECN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember names
November 11, 2023

Every one at the dealership are very helpful and pleasant. Great service and personalities with the entire staff. More

by AMENBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey,Keith
November 11, 2023

From entry to exit this was yet again a smooth, pleasant experience! Love the remodel! Going in the glass enclosed service space made it very easy to speak with the staff. The seating area with desk space, More

by DIANEHPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
November 10, 2023

Columbia Genesis and they did an amazing job with my car and Lindsey is the best. More

by VINCENTGEORGE401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey, Jon McFarland
November 10, 2023

Very pleased with the service and service manager. The car was promptly serviced was detailed. More

by TIM.KROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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