Columbia Acura Inc

The new phone system is amazing. I like getting text updates opposed to multiple phone calls I like getting text updates opposed to multiple phone calls More

They recommended services that I already had finished. They did not check my account to see that they were already done. They suggested I change the front pads on my front brakes but I got them done somew They did not check my account to see that they were already done. They suggested I change the front pads on my front brakes but I got them done somewhere else and was happy with them. Also suggested spark plugs. I got those and a tuneup in June. If they would’ve looked at my account they would’ve known that. My estimate was $2500. I only needed work that cost $413. I have other things to check out that I can get done somewhere else. More

I had a recall on my car and scheduled a time to come in for the service. Everyone was polite and helpful getting me checked in and I then took a seat in the waiting area expecting a 90 min to 2 hour servic for the service. Everyone was polite and helpful getting me checked in and I then took a seat in the waiting area expecting a 90 min to 2 hour service. In just under an hour, Brindle came out, said everything was done and I could be on my way. Friendly folks. Quicker-than-expected service. And my "issue" resolved. Couldn't ask for anything more. More

Very professional and great service Minimal wait time and everything was done perfectly. Car was pulled up for me once completed and everything was done perfectly. Car was pulled up for me once completed More

Austin was professional and thorough/timely. In doing the inspection they found some other issues and he came out and explained how it impacted the warranty at x miles. The price was as quoted. In doing the inspection they found some other issues and he came out and explained how it impacted the warranty at x miles. The price was as quoted. More

Always the best service. Jon always has my best interests in mind. I will continue to be a loyal customer. Jon always has my best interests in mind. I will continue to be a loyal customer. More

We came in for recall work and to have some other work quoted. Our quote was wrong, sales rep didn’t explain the quote correctly and we were over charged. quoted. Our quote was wrong, sales rep didn’t explain the quote correctly and we were over charged. More

I leased a car and was told they had to sell it for the asking price and there is no negotiating. Lie #1. I was told it had special white paint on it and it would cost me extra. I found out later it wasn' asking price and there is no negotiating. Lie #1. I was told it had special white paint on it and it would cost me extra. I found out later it wasn't a special paint. I was charged $400 for lie #2. At the last minute I was told if I didn't buy the car after the lease, it would cost me another $400. I can hardly wait to see how much more this lease will cost me when I finally walk out the door. More

i have never had a bad experience with any body there and i've been coming there for at least six years. i've been coming there for at least six years. More

Fast service and Alex did a great job explaining my car's needs and why. Going forward on the free battery check please make sure you state in the email that you actually need a service appointment in order needs and why. Going forward on the free battery check please make sure you state in the email that you actually need a service appointment in order to get the battery check and cannot just stop by for it. More