Columbia Acura Inc
Cincinnati, OH
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Scheduling (on line), check in, check out and overall service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (base service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (based on mileage, age,recalls) and could ask if car performing well on all levels (eg software, etc which is not always great) More
Like the easy oil change with no appointment! Not sure if a thorough inspection is happening though since I am not getting any recommendations for future anticipated repairs Not sure if a thorough inspection is happening though since I am not getting any recommendations for future anticipated repairs More
Continued great level of service from Columbia Acura. Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loane Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loaner car as requested and I was in and out for drop off in a matter of minutes. My MDX was completed within the timeframe it was promised and pick up was just as easy as drop off. Columbia Acura does a fantastic job! More
Every encounter I have had with Columbia Hyundai service has been spectacular! I will not take my Hyundai anywhere else! Attentive, knowledgeable, helpful, polite. A+, top notch human beings. has been spectacular! I will not take my Hyundai anywhere else! Attentive, knowledgeable, helpful, polite. A+, top notch human beings. More
Everyone at Columbia Hyundai with whom I interacted was warm and welcoming. I experienced very personal and respectful care from Joe Owens. He did a wonderful job of making sure I understood everything abo warm and welcoming. I experienced very personal and respectful care from Joe Owens. He did a wonderful job of making sure I understood everything about the lease and how to operate all of the new technology in my 2024 Venue. I will recommend him highly to friends. More

