Columbia Acura Inc

Excellent service department. Staff is known and friendly. Jamey and Alex are especially helpful when I have an issue. Staff is known and friendly. Jamey and Alex are especially helpful when I have an issue. More

Service department is a nightmare Hatd to get an appointment. Two to three dsus for calls to be returned. Parts (brakelight bulb) not available. Have yo tryirn to get replaced . No paper cover put appointment. Two to three dsus for calls to be returned. Parts (brakelight bulb) not available. Have yo tryirn to get replaced . No paper cover put on carpet during servicing. Reminder sticker not replaced with new sticker. Service manager had a bad attitude Service Dept had gone downhill. Used to get excellent service. More

I took my 2017 Sante Fe Sport in for a 60,000 maintenance check. For $806, this is what I got: Oil Change New Cabin Air Filter New Engine Air Filter Flush & Fill Tire Rotation It cost $106 for part check. For $806, this is what I got: Oil Change New Cabin Air Filter New Engine Air Filter Flush & Fill Tire Rotation It cost $106 for parts, and a outrageous $796 for labor. I even have the Hyundai Platinum Extended Warranty. Will never bring it to this Hyundai Dealer again More

Great service, was able to schedule a time to test drive a specific car we wanted. Showed up and it was pulled around front for us. We were given the keys and a tag and left to put the car through the ringe a specific car we wanted. Showed up and it was pulled around front for us. We were given the keys and a tag and left to put the car through the ringer. Upon our return, we were able to strike a deal, leave to feed our children and return for signing. Smooth process from beginning to end. More

great to be working WITH a dealership to keep my Acuras on the road-kudos on the road-kudos More

The service was on time, friendly and efficient personnel, coffee was good and accommodating atmosphere! personnel, coffee was good and accommodating atmosphere! More

Always friendly and honest with me. The only place I have ever taken my car to get service completed. Always happy with me my service. The only place I have ever taken my car to get service completed. Always happy with me my service. More

Tiffany was awesome as well as our service tech. Appreciated the thorough inspection and great care in addressing the problem. Appreciated the thorough inspection and great care in addressing the problem. More

Misinformed of wait time for recall work. When making appointment told it would take about an hour; then, when I arrived told it could take from 3 hours to the end of the day. This is WRONG. When making appointment told it would take about an hour; then, when I arrived told it could take from 3 hours to the end of the day. This is WRONG. Additionally, the individual checking in our car was very rude and condescending after being told about the 1 hour. Very poor customer service. Will NOT go back to this dealership for new car. More

I just leased my 6th MDX from Greg at Columbia. The experience, from start to finish, was pleasant as it has always been. IMO, the MDX is still the best value in the luxury SUV category. Acura t The experience, from start to finish, was pleasant as it has always been. IMO, the MDX is still the best value in the luxury SUV category. Acura truly values loyalty and makes being a repeat customer feel good. More