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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

October 31, 2023

I will not come back there. One guy told me I was in dyer need of a timing belt, then another guy come out and said they didn’t find anything that was in dryer need today. Just More

by CHERISSA.SPIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
October 31, 2023

The consistiently take care of me. This time my car needed a component in the transmission. Alan made sure I had a loaner call the whole time it was being fixed. He kept me update More

by JULIE_M_YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
October 31, 2023

Very unprofessional! They do not complete the work that you pay for!!!!! My 3rd incident!!!! More

by jacobcunningham4041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike service manager
October 30, 2023

I appreciate the responsiveness of the team at Acura, I had an apt which was estimated to take ~90 min. I was in and out in an hour. It is nice to have a timely easy experience. More

by LYNDSAY.PEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
October 30, 2023

A Sign board helps locate the service door. It was little confused to get into the right door. After the service is done, if someone can explain what is done and when is the next due date will More

by torajeshtk
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 30, 2023

we were on a tight window to get the car done; and they got us in and out in a timely period More

by TEKEMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 29, 2023

The service that was promised was delivered. Exceeded my expectations. Blah blah blah blah blah More

by REX.FANNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Speicer
October 29, 2023

Always professional. All work clearly explained. I was kept I formed of how they were progressing on my car as I waited. I have co.plete confidence in this dealership More

by luvthesteelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 29, 2023

Everything went well. The crew seem to be more efficient and conscientious. They are also trying to be better at treating the customer with dignity. More

by jbl_bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 29, 2023

It was a great experience! Thank you to all the kind people there. I appreciated being updated as to how long it would take. More

by mcribbs219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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