Columbia Acura Inc
Cincinnati, OH
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I will not come back there. One guy told me I was in dyer need of a timing belt, then another guy come out and said they didn’t find anything that was in dryer need today. Just One guy told me I was in dyer need of a timing belt, then another guy come out and said they didn’t find anything that was in dryer need today. Just cause I’m a woman doesn’t mean they can try to take advantage of me. I know you have to take the front part of the engine apart to check the timing belt and I wasn’t there long enough for them to check it. So please do better and not try to take advantage of people. More
The consistiently take care of me. This time my car needed a component in the transmission. Alan made sure I had a loaner call the whole time it was being fixed. He kept me update This time my car needed a component in the transmission. Alan made sure I had a loaner call the whole time it was being fixed. He kept me updated on what was going on with it and I got it back freshly washed and vacuumed. More
I appreciate the responsiveness of the team at Acura, I had an apt which was estimated to take ~90 min. I was in and out in an hour. It is nice to have a timely easy experience. had an apt which was estimated to take ~90 min. I was in and out in an hour. It is nice to have a timely easy experience. More
A Sign board helps locate the service door. It was little confused to get into the right door. After the service is done, if someone can explain what is done and when is the next due date will It was little confused to get into the right door. After the service is done, if someone can explain what is done and when is the next due date will help a little. More
Always professional. All work clearly explained. I was kept I formed of how they were progressing on my car as I waited. I have co.plete confidence in this dealership All work clearly explained. I was kept I formed of how they were progressing on my car as I waited. I have co.plete confidence in this dealership. More
Everything went well. The crew seem to be more efficient and conscientious. They are also trying to be better at treating the customer with dignity. The crew seem to be more efficient and conscientious. They are also trying to be better at treating the customer with dignity. More

