Back

Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

Directions

By Type

Showing 2,287 reviews

October 26, 2023

An untimely issue developed with the vehicle’s battery. After assessing the problem Allen and the team offered a temporary vehicle to me while they further looked into the issue. Although the repair took More

by khunter500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen - Service Department, Jon McFarland
October 26, 2023

Easy to schedule for a routine check up. The whole intake process is so much better than it used to be! Someone greets you while you are still in the car! No more wondering who to talk to! More

by LeighGerdsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the guys in the Service Dept were very nice
October 26, 2023

Everyone I had contact with was friendly, helpful and kind. Able to get me in and out without a long wait. More

by DAYVIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 26, 2023

The team is always enjoyable to work with from being professional, knowledgeable, prompt and friendly! More

by CJHAAG26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the lady who checks your car in and the one who checks you out but they are both awesome also!, Jon McFarland
October 26, 2023

Everything was good. Completed the task in a timely, and pleasant manner. Phoned me to let me know it was completed, and other items that needed to be addressed. More

by CYNDYKLAENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 26, 2023

Car was in for recall. They tried to sell wiper blades and air filters for almost $200. Very expensive. More

by JOHNWYLIE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 25, 2023

Tiffany was very friendly and helpful. She was also very professional. Trevor was also very nice and helpful. More

by COMBSMAC828
Recommend Dealer
Yes
Employees Worked With
Tiffany
October 25, 2023

Had an absolute great experience at Columbia. Every person I talked to was friendly and treated me like a person. Any question I had they were able to answer. More

by MALLALEY6909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 25, 2023

The lady’s at cashier were moody most time I go there are moody the employees, they forgot wash my car, my receptionist or dropped off car employees were fine and nice. More

by Biviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 25, 2023

I had several issues with my Santa Fe and they have been taking care of. More

by abahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maitanance
...
199
...