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Columbia Acura Inc
Cincinnati, OH
2,170 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,170 reviews
June 06, 2025
Brought my car in for the 100K check and a few other issues that needed to be checked. It turned into a rather large repair (not the fault of the service shop at all). Carmella Johnson was super helpf issues that needed to be checked. It turned into a rather large repair (not the fault of the service shop at all). Carmella Johnson was super helpful helping to work with my insurance to help pay for some of the repairs and communicated well on parts delivery and repair timing. More
by TAIELLO3154
Verified CustomerEmployees Worked With
Carmella Johnson
June 06, 2025
Friendly, professional staff. Very helpful with the problem I came in with. I will use them again in the future. Very helpful with the problem I came in with. I will use them again in the future. More
by TPONEILLPHD
Employees Worked With
June 06, 2025
Great service center with the services to match. Just need five more words to be complete Just need five more words to be complete More
by alfiej513
Employees Worked With
June 05, 2025
I called the service department last week regarding 4 recall notices on my 2013 Hyundai Sonata. They said to bring it in yesterday and were aware or what the recalls entailed. They called after several h recall notices on my 2013 Hyundai Sonata. They said to bring it in yesterday and were aware or what the recalls entailed. They called after several hours and said they couldn't do any of the repairs because they didn't have the parts. Why didn't they check that before wasting a big chunk of my time? Interestingly, they found $3,000 worth of other items they recommended I do. My experience with Columbia and the Josephs spans 30 years and it has always been excellent. Not this time. More
by JEFFDILBONE
Employees Worked With
Carmella
June 05, 2025
Carmella Johnson was very nice and very helpful. Service was pretty fast. 2 of my 3 issues were resolved-the 3rd issue was minor so no big deal. Service was pretty fast. 2 of my 3 issues were resolved-the 3rd issue was minor so no big deal. More
by DENISE38
Employees Worked With
Carmella Johnson
June 05, 2025
Everything was fine, but nothing extraordinary. Did seem a bit pricey for just an oil change and tire rotation. Did seem a bit pricey for just an oil change and tire rotation. More
by CBS0006
Employees Worked With
June 05, 2025
I have been dealing with the Columbia Hyundai dealership for the last 8 years, and it has been a pleasure to work with not only the sales team, but also the service team as well. I have always had pleasant for the last 8 years, and it has been a pleasure to work with not only the sales team, but also the service team as well. I have always had pleasant, knowledgeable people assist me in keeping my Santa Fe and Palisade in peak operating condition. Thanks to Brindle Owens who has taken over as my service advisor!! More
by TIMOTHY.HECKMANN
Employees Worked With
Brindle Owens, Service Dept
June 03, 2025
I had a short time frame between appointments to get the work done. The team got me in and out in time. Thank you get the work done. The team got me in and out in time. Thank you More
by LDSMITH3
Employees Worked With
