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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

October 25, 2023

Service was fine. Had to pay for rear differential change so free service cost $190. Was t aware this was not included. More

by SLMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 25, 2023

Friendly, knowledgeable and presented the information clearly. and completed service in the time they projected. More

by cgoldsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
October 25, 2023

I bought my car 2 years ago. Not only did Jon give me his personal cell phone number to answer any questions I have about my vehicle, he thoroughly and quickly responded to all o More

by HOLLYHOLLYANN
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 25, 2023

The financial transactions were performed smoothly and efficiently. No issues or concerns throughout the process. More

by JAY.SPONSLER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 25, 2023

Very friendly, helpful and professional staff. Service was done in a timely manner and a few minor issues I was having that I had not previously communicated were taken care of on the spot. More

by DANSCHWIETERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Williams, Jamey Moore
October 25, 2023

They found the problem and fixed it. Very professional. Nice waiting room, staff and showrooms. More

by KECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
October 25, 2023

Prices were through the roof for a basic oil change. Didn’t even offer me a discount. Technicians were rude and didn’t care to explain any of the work that was done when I inquired about cost of parts. More

by lindamshrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
October 25, 2023

Great service every visit. Mt son missed his appointment & they worked him in the next day! More

by HGROVE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 25, 2023

Jack , Jeff and service dept extremely helpful! Will recommend family and friends to work with them. More

by LISALISAMCKY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff , Jon McFarland
October 24, 2023

My experience with Columbia Acura has always been excellent. The service department is very accommodating More

by RBAKERISC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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