Columbia Acura Inc
Cincinnati, OH
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I bought my car 2 years ago. Not only did Jon give me his personal cell phone number to answer any questions I have about my vehicle, he thoroughly and quickly responded to all o Not only did Jon give me his personal cell phone number to answer any questions I have about my vehicle, he thoroughly and quickly responded to all of my texts for the year that I sent them. He was not "salesy". He gave me space and time to think. He laid out all of the facts. He gave me pretty much all of my asks and found the exact make, model, color, with all the adds I wanted. Truly professional! If (and probably when) I buy another Hyundai, I will go back to this dealership, and I will ask for Jon. More
Very friendly, helpful and professional staff. Service was done in a timely manner and a few minor issues I was having that I had not previously communicated were taken care of on the spot. Service was done in a timely manner and a few minor issues I was having that I had not previously communicated were taken care of on the spot. More
Prices were through the roof for a basic oil change. Didn’t even offer me a discount. Technicians were rude and didn’t care to explain any of the work that was done when I inquired about cost of parts. Didn’t even offer me a discount. Technicians were rude and didn’t care to explain any of the work that was done when I inquired about cost of parts. Didn’t allow me enough space to pull out of the garage. Left my keys in a place that was hard to find and didn’t tell me. Not going back there again. More

