Columbia Acura Inc
Cincinnati, OH
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Your service department is a mess, 20 years in the car business I have never seen something so bad. We currently have two vehicles that have been there multiple times for the same issue and both are stil business I have never seen something so bad. We currently have two vehicles that have been there multiple times for the same issue and both are still not fixed. Multiple messages left never a return call, we have two cars that are not sellable, one still sitting there for months the other didn't make it 5 miles and the check engine light came back on!!! More
The staff is always Professional, friendly, courteous and knowledgeable. Allen Williams remembers me though it’s often a period of time between my visits. knowledgeable. Allen Williams remembers me though it’s often a period of time between my visits. More
Always professional and very customer service aware for their clients. I’ve been extremely happy with the entire dealership and the accessibility they provide. their clients. I’ve been extremely happy with the entire dealership and the accessibility they provide. More
The service team is always very friendly and accommodating. Service is quick and on time. If anything comes up they communicate well and will make loaner cars available if needed. accommodating. Service is quick and on time. If anything comes up they communicate well and will make loaner cars available if needed. More
Great and easy dealership to buy a car from. We just got a Hyundai Tucson, our 2nd car that we bought from Dean at the dealership. Both of our purchases over the past couple years have been grea We just got a Hyundai Tucson, our 2nd car that we bought from Dean at the dealership. Both of our purchases over the past couple years have been great, and Columbia Hyundai does not pressure you into buying anything that you don't want (a trait that I incredibly appreciate.) They let you test drive the vehicles you're interested in as much as you need to to help you make your decision. More

