Columbia Acura Inc
Cincinnati, OH
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There is typically a bit of a wait, but I attest that to their amazing customer service. The newly remodeled service center helps pass the time. Drinks, snacks, TV, charging stations, work stations. So many their amazing customer service. The newly remodeled service center helps pass the time. Drinks, snacks, TV, charging stations, work stations. So many conveniences. More
I was very pleased with my experience at Columbia Acura. Fran was extremely helpful and got my car fixed in record time. She even arranged to have me taken home and then picked up when my car was ready. The Fran was extremely helpful and got my car fixed in record time. She even arranged to have me taken home and then picked up when my car was ready. The drivers were also very courteous. My car looks like new. More
The repair took a while because the part had to be ordered before work began. Zachary did a good job keeping me informed of the progress of diagnosis and the actual repair. Thanks for working me into ordered before work began. Zachary did a good job keeping me informed of the progress of diagnosis and the actual repair. Thanks for working me into the schedule! More
Service at dealer is much different now. People at desk at check in are indifferent. Not as personal as prior. I needed oil change, levels checked and tire air checked. Air was not done People at desk at check in are indifferent. Not as personal as prior. I needed oil change, levels checked and tire air checked. Air was not done so hope rest I paid for was performed. I forgot to mention my senior discount and no one offered. I was much less satisfied than previously. More

