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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

October 22, 2023

There is typically a bit of a wait, but I attest that to their amazing customer service. The newly remodeled service center helps pass the time. Drinks, snacks, TV, charging stations, work stations. So many More

by DJLOS1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
October 21, 2023

I was very pleased with my experience at Columbia Acura. Fran was extremely helpful and got my car fixed in record time. She even arranged to have me taken home and then picked up when my car was ready. The More

by PHYLROBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
October 21, 2023

Excellent service department. Very professional and explained everything that had been done to the car. More

by lhpunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 21, 2023

This dealer has been caring for my Acura-33 years and 285,000 miles! Excellent service! More

by PWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
October 21, 2023

The dealership was clean. They were professional and timely. I highly recommend the Genesis crew. More

by bciricillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in Service
October 21, 2023

Good service for a recall fix of my car and good experience with the costumer service More

by NATALIA.ECKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
October 21, 2023

I don't have to waits long and very nice work done. Thank you so much More

by KAYDANIEL2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 20, 2023

The repair took a while because the part had to be ordered before work began. Zachary did a good job keeping me informed of the progress of diagnosis and the actual repair. Thanks for working me into More

by mherbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Muse
October 20, 2023

Service at dealer is much different now. People at desk at check in are indifferent. Not as personal as prior. I needed oil change, levels checked and tire air checked. Air was not done More

by kgarbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service only
October 20, 2023

Did a good job last visit recommended some standard maintenance and trying to find time for it. Thanks More

by KDRUMWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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