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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

October 20, 2023

Very accommodating/welcoming. Inquired about issue and fixed the problem very quickly. Provided loaner while in shop. Called to provide updates. Fantastic communication More

by JMMATTHEWS1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
October 20, 2023

The visit was just a scheduled oil change but still took over an hour which was longer than usual. More

by JILLEICHHORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who Jon was but the service tech was very nice., Jon McFarland
October 20, 2023

Quick service, Courteous staff. Easy to get an appointment scheduled. Back on the road fast! More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
October 19, 2023

Friendly and attentive to my need. Got the job done in only two hours. Great More

by JD_GRAVISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
October 19, 2023

Fran in the body shop is excellent! She takes great care of people and handles issues on the spot! She is honest and helpful at all times. More

by onherhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran, Jon McFarland
October 19, 2023

Dean was a very informed and helpful agent. Jack was very supportive and knowledgeable on the Finance side. Took almost 2 years to get car but very satisfied. More

by PSETA23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Tower
October 19, 2023

They got me in and got me out. Didn’t have to wait too long. Appreciate them knowing my time is precious. More

by HMUNDON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 19, 2023

Since I drive a Genesis it would have been nice if thi came from Genesis More

by AWSDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 19, 2023

From the service advisors to the cashier service was excellent, professional, courteous, expedient, enjoyable andncomfrotable! More

by CASERL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
October 19, 2023

The service was excellent even though getting the part took a long time . The rental car service was great. More

by SUELEEJIN12
Recommend Dealer
Yes
Employees Worked With
Lynsey
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