
Columbia Acura Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I took my car to replace the headlights which we ended up not doing since it was $387.00 but did change the serpentine belt which is making our car run much better. They also offered to wash our car, but the not doing since it was $387.00 but did change the serpentine belt which is making our car run much better. They also offered to wash our car, but they did not. Overall pleased with the work actually done. More
The service was performed in a timely manner and my questions were answered. Thank you. questions were answered. Thank you. More
Awesome service! !would recommend to everyone! Very nice waiting area with complementary snacks and drinks ! !would recommend to everyone! Very nice waiting area with complementary snacks and drinks ! More
Very good service. Were extremely helpful and made it easy to purchase my new car! Were extremely helpful and made it easy to purchase my new car! More
Great service. Maintenance service was handled in a timely fashion. Waiting room was comfortable with excellent internet. Maintenance service was handled in a timely fashion. Waiting room was comfortable with excellent internet. More
Great service at a fair price, all personell involved in the transaction were very professional. the transaction were very professional. More
The staff went above and beyond to provide excellent service with check-ins along the way. service with check-ins along the way. More
Used the body shop repair for my Hyundai Elantra. Smooth transaction between Columbia and Travelers Insurance to take care of the bill completely and in an expedient manner. Great experience! Hopefu Smooth transaction between Columbia and Travelers Insurance to take care of the bill completely and in an expedient manner. Great experience! Hopefully not to be repeated anytime soon! More
This is the second time I have had to bring my new car (Hyundai Sonata) in to the service center. Although the service was fine, I had to wait for almost 2 hours to have my car serviced. This was espe (Hyundai Sonata) in to the service center. Although the service was fine, I had to wait for almost 2 hours to have my car serviced. This was especially annoying since I had an 8:30 AM appointment for an oil change & tire rotation. I do not understand why the service department is so backed up. Especially since one must make an appointment for service. Why is one expected to wait for almost 2 hours for an oil change & tire rotation? The previous time I brought my car in I had the same 2 hour wait. I don't understand why this seems to be my experience so far, but it does give me pause that I purchased my car from this dealership last January (2024) and have had the same extensive wait for service both times. Not acceptable. The admissions individual was absolutely not responsible for the wait but was subject to the same issues I faced! Very disappointing! More