Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Acura Inc
Cincinnati, OH
2,156 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,156 reviews
May 27, 2025
I do not like scheduling online without talking to someone. I scheduled my RDX to have the passenger side mirror replaced. I got confirmation online but when I arrived for the appointment the mirror someone. I scheduled my RDX to have the passenger side mirror replaced. I got confirmation online but when I arrived for the appointment the mirror had not been ordered. So I had to reschedule two days later. Also we want to have timing belt and what needs to be done on 70000 mile check. No way to speak to anyone to get an estimate and possibly an appointment. I want better customer service with an employee More
by bcarpinello
Verified CustomerEmployees Worked With
Jamie resolved our problem. The service employee that’ had not ordered the mirror was present but told me it was be
May 26, 2025
They always do a great job quickly diagnosing and communicating and correcting any problems. Also do great job of communicating any potential problems and offering honest solutions communicating and correcting any problems. Also do great job of communicating any potential problems and offering honest solutions More
by LBGIV4
Employees Worked With
Jamey and Trevor
May 26, 2025
The Columbia Acura service department is always friendly, honest and professional. And the work is always done on time. honest and professional. And the work is always done on time. More
by TOMWOMELDORFF
May 26, 2025
They always do a great job quickly diagnosing and communicating and correcting any problems. Also do great job of communicating any potential problems and offering honest solutions communicating and correcting any problems. Also do great job of communicating any potential problems and offering honest solutions More
by LBGIV4
Employees Worked With
Jamey and Trevor
May 26, 2025
Terrible customer service! Poor technician expertise! Extremely frustrating.!! Have to go several times to fix an issue .Wouldn’t recommend! Poor technician expertise! Extremely frustrating.!! Have to go several times to fix an issue .Wouldn’t recommend! More
by UMAVEN
May 26, 2025
You guys took care of me. And washed my car for me also. Thank You And washed my car for me also. Thank You More
by ronm31
Employees Worked With
May 24, 2025
Very professional and kind. I thought I had an appointment (my mistake), but actually did not. They worked me into their schedule anyway. I really appreciated it. I thought I had an appointment (my mistake), but actually did not. They worked me into their schedule anyway. I really appreciated it. More
by MOONDMRM
Employees Worked With
May 23, 2025
Columbia Acura Service Dept is the best! I was kindly greeted by two individuals when I arrived, and my Service Advisor Jamey Moore is the best! Jamey goes out of his way to help and is trul I was kindly greeted by two individuals when I arrived, and my Service Advisor Jamey Moore is the best! Jamey goes out of his way to help and is truly the best and most trustworthy advisor I have ever worked with. More
by DEPOLEN
Employees Worked With
Jamey Moore
May 23, 2025
My experience was excellant. From the first person who waited on me to the beautiful waiting room with phone charger and desk which I used. I was very pleased. Oh yes, they cle From the first person who waited on me to the beautiful waiting room with phone charger and desk which I used. I was very pleased. Oh yes, they cleaned my car!! More
by asbare65
Employees Worked With
