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Columbia Acura Inc
Cincinnati, OH
2,179 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,179 reviews
February 03, 2025
Terrible response to customers. They burn through service manager and customer liaisons. The recent two new customer service people are overwhelmed and new. I called, voicemail(2 They burn through service manager and customer liaisons. The recent two new customer service people are overwhelmed and new. I called, voicemail(2x) and texted (their system preferred method) 5 times with no reply to change my appointment. Had to learn the on-line self scheduling where I canceled one appointment and set up another. Unfortunately, there are no alternatives for Genesis otherwise I would be exploring another dealership. Every time they change my oil I remind them to reset the service reminder yet I almost every time have to do it myself after. More
by DAN.GARDNER
Verified CustomerEmployees Worked With
Chris somebody - new
February 02, 2025
Thank you very much for servicing my G70! The service advisor was helpful, friendly and parts center had the part I needed!! The service advisor was helpful, friendly and parts center had the part I needed!! More
by ecsenter
Employees Worked With
February 01, 2025
Excellent Service Department. Great communication, friendly and welcoming employees. comfortable waiting area. Easy to schedule appointments. Great communication, friendly and welcoming employees. comfortable waiting area. Easy to schedule appointments. More
by johnsonpw1963
Employees Worked With
Service Dept
February 01, 2025
Timely, polite and good service. Will use again. Waiting area nice. Website easy to navigate Will use again. Waiting area nice. Website easy to navigate More
by jim.broderick73
Employees Worked With
January 30, 2025
Great service and clear communication. The wait was not long for car to be serviced. Welcoming environment. The wait was not long for car to be serviced. Welcoming environment. More
by SCOTTIESIBERT419
Employees Worked With
January 30, 2025
Everyone at Columbia, Acura Was pleasant to work with and very accommodating the staff from sales to parts and service all new there materials well thanks again for taking care of our vehicle very accommodating the staff from sales to parts and service all new there materials well thanks again for taking care of our vehicle More
by brannond2002
Employees Worked With
Jamey and Greg
January 29, 2025
The service that Accura has consistently provided to me had been nothing short of amazing. had been nothing short of amazing. More
by CASEROLF
Employees Worked With
