Columbia Acura Inc

Friendly welcome into drive area and staff in office friendly and explain things well. Not a long wait for oil change and tire rotation friendly and explain things well. Not a long wait for oil change and tire rotation More

Friendly, professional staff. Job was done in a timely manner. Had a place to work on my laptop. Job was done in a timely manner. Had a place to work on my laptop. More

great service department at Columbia Acura. Easy to schedule, they work hard to inform about service needs and keep you informed. Easy to schedule, they work hard to inform about service needs and keep you informed. More

I won't ever go back to a Jeff Wyler , Columbia is the only other Hyundai dealer around us. They serviced my daughter's car and told us the issue was a loose battery terminal/junction box. They charged he only other Hyundai dealer around us. They serviced my daughter's car and told us the issue was a loose battery terminal/junction box. They charged her $185 to tighten a battery terminal. The day after getting the car back, she got stranded again because her car wouldn't start. We dropped it back off and they said it was a bad sensor. She was paying for diagnostic testing , this should have been caught the first time they had it. More

Quick to respond to my request, quick to get to a deal I could agree to. could agree to. More

I had a great experience with your dealership. I did not have an appointment but Chuck was very gracious and told me no problem. I plan to return to service at this dealership. I did not have an appointment but Chuck was very gracious and told me no problem. I plan to return to service at this dealership. More

Friendly staff who took my car at the assigned appointment time and performed the work in the time they estimated. Everyone I came in contact with during my wait time was very friendly and profes appointment time and performed the work in the time they estimated. Everyone I came in contact with during my wait time was very friendly and professional. More

This service department is ridiculous. I have had 6 Hyundai's in past and have always been told by your service department that it is essential to get your oil changed at 3500 miles so I b I have had 6 Hyundai's in past and have always been told by your service department that it is essential to get your oil changed at 3500 miles so I brought my new car in for an oil change at 3500 miles and was told I was too early for an oil change and do not need to have it done until 8,000 miles. When I told them that they are the ones who have always insisted it gets done at 3500 miles, they said that is only for older cars and when you are coming in for your "free" oil changes you only have to have your oil changed 3 times in the first 2 years. He said once you use up your 3 free oil changes then you should come in every 3500 miles. Make that make sense. This is why I have always used another garage for my service on my cars and not the dealership service department More

Everyone was professional I was taken care of with speed and accuracy I've been buying cars from Hyundai for 12 years I will continue to do so and accuracy I've been buying cars from Hyundai for 12 years I will continue to do so More

They were efficient and seemed to complete all I needed quickly. Also, very friendly. Thank you. quickly. Also, very friendly. Thank you. More