Columbia Acura Inc

Jamey Moore is always helpful and so customer focused! He is an asset to your company! The best service manager I've dealt with at any dealership. He is an asset to your company! The best service manager I've dealt with at any dealership. More

Had an appointment for safety recall work. Service was quick and smooth. Car was washed and ready to go. While booking appointment though via app… it asked me to call service center but ne Service was quick and smooth. Car was washed and ready to go. While booking appointment though via app… it asked me to call service center but never got call back even after calling twice. So had to book service appointment using app and write recall details. Also, can not change default dealer on app. More

I took my Acura in for a fuel pump recall service on Jan 3rd. I was promptly taken care of at the service desk by Jamey Moore. He described the work to be performed, asked if I had any questions, and had 3rd. I was promptly taken care of at the service desk by Jamey Moore. He described the work to be performed, asked if I had any questions, and had me sign the work order. While I was at the desk, the service manager, Alex Hauenstein, stopped by to inquire how things were going and to ensure the job would be done on time as expected. All of the folks in the service department are always very courteous and professional. I bought my new Acura at Columbia going on five years ago, and it's always been serviced by them and their awesome staff. More

We had an amazing experience. We were treated like we were the only costumers. There was no delay in being helped, and no pressure from salesman. We will definitely be back to p We were treated like we were the only costumers. There was no delay in being helped, and no pressure from salesman. We will definitely be back to purchase the next car! More

Fast, accurate Very friendly customer service and a clean, waiting area for the customers a clean, waiting area for the customers a More

This trip was just like the trips I have made for the past 20 years, with the 7 Hyundai vehicles which I have had serviced there, EXCELLENT!! past 20 years, with the 7 Hyundai vehicles which I have had serviced there, EXCELLENT!! More

Great communication and a great overall experience. So happy I purchased a Genesis from this location. So happy I purchased a Genesis from this location. More

Service staff is always helpful and keeps me informed while work is being completed on my car. while work is being completed on my car. More

We worked with Greg and he was great to work with. He was very thorough and knew an answer to all our questions. We really appreciated his patience with us and his help with this important purchase. He was very thorough and knew an answer to all our questions. We really appreciated his patience with us and his help with this important purchase. More

I brought my car up to Columbia Genesis with my passenger head light fogs up got an appointment while I was there. Just to return on my appointment to find out they did not record the problem. And then to be head light fogs up got an appointment while I was there. Just to return on my appointment to find out they did not record the problem. And then to be told it's alright for one side to fog up and not the other side. Also the wrote it down wrong on my paperwork both sides when I said only the passenger side. More