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Columbia Acura Inc

Cincinnati, OH

4.6
2,287 Reviews

10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 2,287 reviews

July 19, 2025

My daughter experienced car problems after a long road trip coming from out of town. The service team squeaked her in the schedule and addressed her problems right away. All of the staff were extremely n More

by ANDERSONKAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach and Lanora
July 18, 2025

I had a great, relaxing vehicle purchase experience. Ali, Dominic, and Howie were very attentive showing professionalism, honesty, empathy, and patience. I received genuine outstanding customer service. More

by normabryant1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Dominic, Howie
July 18, 2025

Great service. Wonderful welcoming committee from the woman who checks the car in to the service reps. All adds up to an excellent experience. More

by nellierados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and jamie, Jon McFarland
July 18, 2025

Carmella was very kind and explained everything that was going on. She kept me in the loop and got everything done quickly More

by Lexi Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmella, Jon McFarland
July 18, 2025

Friendly staff, price as promised. Communicative about issues. Had loaner available which was extra helpful More

by charola1128
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy & Jayme
July 18, 2025

My contact was thorough with all steps in the work done on my vehicle and it was completed in a timely manner More

by SAMBERTSOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 17, 2025

This was my first experience w/ the service dept. (A16 service) It was a surprisingly a nice experience. It was also quick & easy More

by SIEMERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 17, 2025

Always responsive. First class and very professional. The best dealership (sales and service departments) in the city! More

by jimtipton2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore-Service and Andy Miller-Sales
July 17, 2025

They did a good job with my car today. Fixed the drive belt and door. Warranty covered the door. More

by TARAI.SARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
July 17, 2025

Brindle did a good job get us all set up and in the system and told us what was gonna go on with our car. More

by RICHALBERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
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