Columbia Acura Inc

Very professional. Explained problems and very efficient at their job. Fixed my car right the first time Explained problems and very efficient at their job. Fixed my car right the first time More

Columbia has the best customer service I have experienced in this changing world of robots,chats, and non personal customer service I experienced in other areas. in this changing world of robots,chats, and non personal customer service I experienced in other areas. More

It was a pleasure to work with Jason on the purchase of our new vehicle. He was a professional at all times and answered all the questions we had and we never felt pressure to buy. our new vehicle. He was a professional at all times and answered all the questions we had and we never felt pressure to buy. More

This is for Hyundai Service: Took 3 calls and text messages to get an oil change appointment. Drop off Friday morning at 9am as scheduled. Received call late afternoon with estimate of $6000 for all w messages to get an oil change appointment. Drop off Friday morning at 9am as scheduled. Received call late afternoon with estimate of $6000 for all work needed. Approved $4000 of "necessary" work. Car was returned Monday at noon. No oil change sticker on windshield, no car wash. Driver side mirror fix was quoted at $1500. I bought a complete mirror, already painted for $230. It took me 1.0 hours to replace, and I am not a mechanic. I am buying a new car in the spring and was 85% to 90% sure I was buying a Genesis at Columbia Genesis. After my last two service experiences, there is less than 40% chance I would buy from Columbia. More

Clean, good communication. I always have a good experience. Quoted 90 minutes but took 2 hours and 15 minutes. I always have a good experience. Quoted 90 minutes but took 2 hours and 15 minutes. More

Asked for the rear wheel locks to be removed. They did not. Cost for work was extremely high. They input incorrect mileage so i a unsure if they had the info for my car. They may have had it conf They did not. Cost for work was extremely high. They input incorrect mileage so i a unsure if they had the info for my car. They may have had it confused with another. More

I've been taking my 2011 RDX to Columbia Acura for service, and the team there is always top-notch! Jamie, Allen, and Trevor in the service department are fantastic—knowledgeable, helpful, and efficie service, and the team there is always top-notch! Jamie, Allen, and Trevor in the service department are fantastic—knowledgeable, helpful, and efficient. Recently, I bought another RDX, and the buying process was a breeze. They made everything simple and stress-free. I highly recommend Columbia Acura for both service and sales. They’ve earned my trust, and I wouldn’t go anywhere else! More

Quick and efficient check in. My car was ready on time and completed correctly. Tyler was helpful throughout the process and kept me informed. My car was ready on time and completed correctly. Tyler was helpful throughout the process and kept me informed. More

I recently had my vehicle serviced, and I couldn’t be more pleased with the outstanding assistance I received from Jamey Moore. They are knowledgeable, friendly, and genuinely committed to ensuring all more pleased with the outstanding assistance I received from Jamey Moore. They are knowledgeable, friendly, and genuinely committed to ensuring all the service options available to me. Columbia Acura always has been a great dealership and pays close attention to detail. My experience was worry-free and enjoyable. I’ll definitely be returning for future service needs and recommending Jamey to friends and family! He is also my father’s service advisor! More

Got in and out on the time linethat was given to me when I arrived. Everything was taken care of and follow ups are in process for the front seat leather issue! I arrived. Everything was taken care of and follow ups are in process for the front seat leather issue! More