Columbia Acura Inc

Professional, knowledgable, and experienced. My salesperson Brian was easy to work with and was straightforward and easy to work with via email and text. Which led to about 20 minutes at the dea My salesperson Brian was easy to work with and was straightforward and easy to work with via email and text. Which led to about 20 minutes at the dealer on signing day. I finance manager was quick, smart, and provided a thorough contract walk through. Highly recommend. More

Valet service was excellent and accommodating, but the initial scheduling system needs work. It can be hard to get an appointment scheduled and get someone on the phone. initial scheduling system needs work. It can be hard to get an appointment scheduled and get someone on the phone. More

You jerked me around with the scheduling, then never followed up once you finally took the car on the day you scheduled...say you're busy so we schedule almost a week out. then don't work on the car as followed up once you finally took the car on the day you scheduled...say you're busy so we schedule almost a week out. then don't work on the car as promised. Finally worked on it but never ordered the part i needed, which was discussed week earlier and therefore caused another delay. Worst part was the rear wiper we asked you to replace - you charged $22 for the part and another $36 for labor! That is completely outrageous for a simple task that takes about 2 minutes to complete. More

My service was excellent but I still had to go back the second time and they found out the socket is bad not the lightbulb so I will have to go back a third time but that’s OK. I’m OK with that. second time and they found out the socket is bad not the lightbulb so I will have to go back a third time but that’s OK. I’m OK with that. More

This is a very professionally run, class-act business! They treat you with respect and are very friendly and helpful. They listen to and address any concerns you might have. The waiting room was comforta They treat you with respect and are very friendly and helpful. They listen to and address any concerns you might have. The waiting room was comfortable, and inviting, and they were finished with my vehicle in exactly the amount of time they told me! I’m extremely happy with my experience! More

Everyone did a great job. I would recommend Columbia to anyone. Great people and great organization I would recommend Columbia to anyone. Great people and great organization More

service was really good . why do I need to leave a 15 word response? question why do I need to leave a 15 word response? question / More

Friendly and pleasant service reps. Very prompt and excellent communication. Easy checkout. All employees very helpful. Very prompt and excellent communication. Easy checkout. All employees very helpful. More

I started using this dealership mid 2023. I've been to the service department 3 times so far and have had very good experience with everyone. I've been to the service department 3 times so far and have had very good experience with everyone. More

My service advisor was very thorough and took care of everything I requested and more everything I requested and more More