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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,717 Reviews

1,717 Reviews of Columbia Acura Inc - Service Center

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May 01, 2025

Simply wouldn’t look at a part that is clearly under warranty because the vehicle is lowered stating they couldn’t get it on a lift. After trying multiple other four point lifts and not having a single More

by jmg.social7861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No work or service was completed
May 01, 2025

Very organized, answered all questions and very positive attitude. All of my experiences have been good More

by BMAHONEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

The body work on my MDX was superb. It looks brand new again. And after the repair work was completed, they cleaned the inside dash and front area of the car. it looked better than w More

by SNYDERD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Watson, Body Shop
April 29, 2025

CARMELLA IS GREAT TO WORK WITH-PROFESSIONAL AND COURTEOUS. THANKS FOR A GREAT EXPERIENCE. WILL DEFININTELY BE BACK FOR MY NEXT SERVICE. More

by jmcgodfrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Always a good experience when coming here to get our car serviced. We were in and out pretty quickly for waiting on a Saturday and staff is always very helpful and friendly. More

by leslie.sojico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

The communication was stellar. I always knew what was going on and they never left me waiting More

by DPENDERGAST01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camellia- Angel!
April 28, 2025

Third Acura from Columbia, second from Jeff Spieser. Showroom is always friendly and no pressure. Service sells the dealership and Acura for me. Alex Hauenstein, Allen Williams and Jamey Moore are e More

by JWEBB10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Allen, Jamey
April 28, 2025

I received an email to come in for a complimentary service (oil change). When I got there, I was told I was over mileage and not eligible. With BlueLink, you certainly know my mileage and should honor More

by CHADDRESNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Our intake service person, Charles, was very efficient and kind. The waiting area is very comfortable. More

by Esheldon5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charles
April 27, 2025

Very professional prompt got me out earlier than expected answered my questions and ahd a very comfortable waiting room. More

by bcromer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
1
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