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Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,240 Reviews

1,240 Reviews of Columbia Acura Inc - Service Center

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May 17, 2024

Thoroughly investigated a “check emission system” message. Did not find a problem and did not charge me. More

by TOMWOMELDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 17, 2024

faciltiy was very comfortable and was stocked with drinks and snacks. i like that. i was able to get work done while i waited for my car. More

by DAREEVE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Awesome as always; I made clear I needed to be out in the span of an hour and I was beyond accommodated including a car wash! ;) More

by brianjgeraghty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Quick and easy, Everyone was polite and professional throughout. And other additional words as well More

by JOHNNYEDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore and Scott Dick
May 17, 2024

Everyone is so helpful and friendly. These folks are honest too. Always know what has been done to the car. What is necessary and what is not. Have never been disappointed with the servi More

by jimlaurabow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Allen and Trevor.
May 16, 2024

I scheduled a LOF. The Service Rep got me checked in quickly. While the work was performed, I went to the clean and comfortable waiting area. My car was finished quickl More

by JIARUSSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
May 15, 2024

Efficient and friendly. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. More

by aduncanpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 15, 2024

My service was great! ! Everything was communicated and they got me out of there quick! More

by ALISONSCHNEIDER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Technician did not check my tire pressure and my tire pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. More

by marty.egelston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
May 14, 2024

When I drove in, there was someone who gave me a tag and told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appoint More

by RFENTONDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I saw service, not sales