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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,750 Reviews

1,750 Reviews of Columbia Acura Inc - Service Center

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May 23, 2025

Columbia Acura Service Dept is the best! I was kindly greeted by two individuals when I arrived, and my Service Advisor Jamey Moore is the best! Jamey goes out of his way to help and is trul More

by DEPOLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
May 23, 2025

I was very happy with my visit for routine maintenance to my Hyundai Santa Fe. More

by CARLA.SPRUILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 23, 2025

My experience was excellant. From the first person who waited on me to the beautiful waiting room with phone charger and desk which I used. I was very pleased. Oh yes, they cle More

by asbare65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Very slow. A1 service took over 2 hours. I had to leave before being able to schedule a follow up to get recall items done. More

by jhorenziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Bought a 2021 KONA from another dealership even though our experience with the service department was dismal in the past. Engine trouble at 61,000 miles. Had car towed to another dealership as the one i More

by COLUMBMD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who Jon McFarland is
May 19, 2025

Spent over $2k on services, $700 on my 50k service alone 2 weeks ago and my car is now telling g me I only have 13% oil life and need service. I now have to drive over an hour and a half round trip to make More

by JETTY_76
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

They did a great job on my car. Obviously I wasn’t excited to spend over $500 to have routine maintenance done, but I was warned the last time I was there that I would have to spend More

by ERKELLER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Jamey at the front desk always takes good care of me and my family! All the staff are very friendly and easily explain what needs done. We will never take our cars anywhere else. More

by julianamdolci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Moore
May 18, 2025

Jamey surpassed my expectations. My needs were met with great efficiency and genuine personal concern. I will always drive an Acura More

by SEGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
May 16, 2025

Very helpful loaning me a car while my car was being worked on. I will be buying my next car from your dealership. More

by MFBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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