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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,872 Reviews

1,872 Reviews of Columbia Acura Inc - Service Center

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July 29, 2025

Difficult to schedule appts with the service dept. Never receive call backs. This will be my last Acura purchase More

by Tracee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
July 29, 2025

Oil change why was the battery disconnected ? Lost all the settings and now my phone chargers are not working More

by chris_romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service only
July 29, 2025

Incredibly efficient at getting me in and out. Everyone was friendly and made it a positive experience. More

by ALLISON.HOLMSTRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Thanks for the work on my car and the professional service you provided. Much appreciated. Marina More

by CDETERS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

The service was quick and fast. Allen and Jamey are always courteous and keep you updated More

by mruhl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen is service
July 27, 2025

Everyone we came into contact was friendly, courteous, and professional. It was refreshing to leave an auto related business feeling like we were treated fairly and that they weren't trying to pull on More

by robin.m.simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
July 26, 2025

The gentleman who actually helped me and the cashier were very courteous and helpful. The other counter guy and mechanics were unreasonably non responsive. Barely communicated. More

by EAMWAVE
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Courteous, straight to the point, easy to work with. I didn't want to deal with a drawn out process, and these guys made it quick. More

by amochi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dean, Dominick Antija
July 25, 2025

The customer service at this place is outstanding. From the salesman who sold me my car to the service people who take care of maintenance. Everyone goes the extra mile and I truly appreciate it. Not More

by tanisha.jones98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yanny
July 25, 2025

I have complete trust in Jamey to provide excellent service when my car needs regular maintenance or a new issue pops up. He's so honest and reliable that I am considering purchasing another Acura spor More

by ksusue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
1
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