Columbia Acura Inc - Service Center

I had a great experience with your dealership. I did not have an appointment but Chuck was very gracious and told me no problem. I plan to return to service at this dealership. I did not have an appointment but Chuck was very gracious and told me no problem. I plan to return to service at this dealership. More

Friendly staff who took my car at the assigned appointment time and performed the work in the time they estimated. Everyone I came in contact with during my wait time was very friendly and profes appointment time and performed the work in the time they estimated. Everyone I came in contact with during my wait time was very friendly and professional. More

This service department is ridiculous. I have had 6 Hyundai's in past and have always been told by your service department that it is essential to get your oil changed at 3500 miles so I b I have had 6 Hyundai's in past and have always been told by your service department that it is essential to get your oil changed at 3500 miles so I brought my new car in for an oil change at 3500 miles and was told I was too early for an oil change and do not need to have it done until 8,000 miles. When I told them that they are the ones who have always insisted it gets done at 3500 miles, they said that is only for older cars and when you are coming in for your "free" oil changes you only have to have your oil changed 3 times in the first 2 years. He said once you use up your 3 free oil changes then you should come in every 3500 miles. Make that make sense. This is why I have always used another garage for my service on my cars and not the dealership service department More

They were efficient and seemed to complete all I needed quickly. Also, very friendly. Thank you. quickly. Also, very friendly. Thank you. More

The service department is very helpful and professional. We be taking my car only there for service. We be taking my car only there for service. More

Very friendly staff who set realistic expectations as to what I could expect for the wait time for the service work. They came in under that wait time. Thank you Columbia Acura! what I could expect for the wait time for the service work. They came in under that wait time. Thank you Columbia Acura! More

Great service! Very accomodating. Appreciate the water and snacks. Lobby nice and cool. Good bathrooms Very accomodating. Appreciate the water and snacks. Lobby nice and cool. Good bathrooms More

It was timely and descent and satisfactory I would recommend this service to all the people I know recommend this service to all the people I know More

The rep that helped me was helpful & very friendly. He answered all my questions. I really sppteciatrd his help. He answered all my questions. I really sppteciatrd his help. More

The service for the car body work per damage was done timely and the color match was perfect. timely and the color match was perfect. More