Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.5
1,364 Reviews

1,364 Reviews of Columbia Acura Inc - Service Center

Sort by
June 15, 2024

I had an engine light come on for a bad fuel injection system. I had to leave town and the service department made sure I had it ready when I returned. I appreciate her efforts and I am happy with the se More

by DOLLARB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
June 15, 2024

They were a bit behind schedule but the work is always top-notch. They are very friendly and accommodating. More

by RPHCAHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
June 14, 2024

Alan took care of me in short order. Turn around time was about as expected. They treat the cars as if they were their own. More

by TOM.RANDALL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Williams
June 14, 2024

the guy at the front desk was very rude. He had a very bad attidue and was also rude over the phone. More

by KATYHENRY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

I have been using your service dept for 7 years. I have always had a great experience until my recent visit this past Wednesday. If anyone really cares they can call my cell and talk with me and I c More

by AKLASMEIER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen in service
June 14, 2024

Very good experience. Well done. Picked up and delivered right on time.Everyone very helpful. More

by BUTCHFORDYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Good service. Austin was very nice and helpful. The only negatives are cost and length of waiting time but understandable. More

by SINOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin. Service department
June 14, 2024

The work was completed in a timely matter and service was professional and efficient. Thanks you! More

by CKJWEIDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Jamie does an excellent job of taking care of customer needs. Waiting area clean and quiet. Parking area very congested. More

by dbishop3461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
June 14, 2024

The staff was very friendly. I was able to get in and out of the center pretty quickly. More

by matthew.fox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
1
...