Back

Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,852 Reviews

1,852 Reviews of Columbia Acura Inc - Service Center

Sort by
November 16, 2023

Everyone is polite quick and efficient and it’s nice being able to pull-up hand them the keys and go have a seat. Very hassle free. More

by TRAVISJHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Bought the car in for scheduled maintenance. Found out I needed new brakes. I was notified quickly and the work was done in a very timely fashion. Great job! More

by MTCARDONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the service dept
November 16, 2023

Love how everyone was smiling and so friendly. I have been Jeff Wyler for service and I felt like I was bothering them. Thanks for a great experience. Will be back More

by jpschmidt1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Fast and professional service and I was quite happy with the results of the oil change More

by jpmunson626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Recently had my car in for an oil change and regular maintenance. When I left the dealership my car had a strong burning smell and smoke coming from under the hood and I had to immediately turn back. Tu More

by KCOOP24
Recommend Dealer
No
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have no idea who Jon McFarland is
November 15, 2023

Great service and a quick wait for my vehicle . Counter folks were awesome and quick More

by JACOB.ANGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Great service from the technician who worked on my car. Thank you for your service More

by kcmkwhite1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
November 15, 2023

Professional, fast, and provided great customer service while saving money on an oil change service! More

by cutehat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin service department
November 15, 2023

Dealership did a good job providing my maintenance service. Wait time was not too bad and nice comfortable waiting area is a plus. However, I was offered free car wash but my car was not washed. I won More

by jialunprint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Everything was excellent from scheduling with Jamie to drop off with the guys in garage and check in with Allen, loaner, then wrap up with Jamie and payment… More

by JOECRPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
...
149
...