Columbia Acura Inc - Service Center
Cincinnati, OH
1,852 Reviews of Columbia Acura Inc - Service Center
Everyone is polite quick and efficient and it’s nice being able to pull-up hand them the keys and go have a seat. Very hassle free. being able to pull-up hand them the keys and go have a seat. Very hassle free. More
Bought the car in for scheduled maintenance. Found out I needed new brakes. I was notified quickly and the work was done in a very timely fashion. Great job! Found out I needed new brakes. I was notified quickly and the work was done in a very timely fashion. Great job! More
Love how everyone was smiling and so friendly. I have been Jeff Wyler for service and I felt like I was bothering them. Thanks for a great experience. Will be back I have been Jeff Wyler for service and I felt like I was bothering them. Thanks for a great experience. Will be back More
Fast and professional service and I was quite happy with the results of the oil change the results of the oil change More
Recently had my car in for an oil change and regular maintenance. When I left the dealership my car had a strong burning smell and smoke coming from under the hood and I had to immediately turn back. Tu maintenance. When I left the dealership my car had a strong burning smell and smoke coming from under the hood and I had to immediately turn back. Turns out the technician spilled oil all over the engine compartment and didn't even attempt to clean it off. They also had offered to wash my car and then didn't. This was my second service here. The first time I dropped my car off for a scheduled oil change, picked up my car and got it home only to discover they never actually did an oil change so I had to bring it all the way back (3 hours of driving in total there and back). If the service wasn't complimentary with the vehicle I purchased I would not use this place. More
Great service and a quick wait for my vehicle . Counter folks were awesome and quick Counter folks were awesome and quick More
Dealership did a good job providing my maintenance service. Wait time was not too bad and nice comfortable waiting area is a plus. However, I was offered free car wash but my car was not washed. I won service. Wait time was not too bad and nice comfortable waiting area is a plus. However, I was offered free car wash but my car was not washed. I wonder what happended. More
Everything was excellent from scheduling with Jamie to drop off with the guys in garage and check in with Allen, loaner, then wrap up with Jamie and payment… drop off with the guys in garage and check in with Allen, loaner, then wrap up with Jamie and payment… More