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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,732 Reviews

1,732 Reviews of Columbia Acura Inc - Service Center

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October 25, 2023

Friendly, knowledgeable and presented the information clearly. and completed service in the time they projected. More

by cgoldsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
October 25, 2023

Tiffany was very friendly and helpful. She was also very professional. Trevor was also very nice and helpful. More

by COMBSMAC828
Recommend Dealer
Yes
Employees Worked With
Tiffany
October 25, 2023

I had several issues with my Santa Fe and they have been taking care of. More

by abahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maitanance
October 25, 2023

The lady’s at cashier were moody most time I go there are moody the employees, they forgot wash my car, my receptionist or dropped off car employees were fine and nice. More

by Biviana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

I bought my car 2 years ago. Not only did Jon give me his personal cell phone number to answer any questions I have about my vehicle, he thoroughly and quickly responded to all o More

by HOLLYHOLLYANN
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Great service every visit. Mt son missed his appointment & they worked him in the next day! More

by HGROVE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Service was fine. Had to pay for rear differential change so free service cost $190. Was t aware this was not included. More

by SLMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Had an absolute great experience at Columbia. Every person I talked to was friendly and treated me like a person. Any question I had they were able to answer. More

by MALLALEY6909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Car was in for recall. They tried to sell wiper blades and air filters for almost $200. Very expensive. More

by JOHNWYLIE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

They found the problem and fixed it. Very professional. Nice waiting room, staff and showrooms. More

by KECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Conte
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