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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,751 Reviews

1,751 Reviews of Columbia Acura Inc - Service Center

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May 10, 2025

The service was great and the staff is very helpful and friendly but this review process is cumbersome. More

by krabbeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore
May 10, 2025

Second time I’ve used Columbia Hyundai and their service is professional and friendly. Thank you! More

by JENNIFERSCHUERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 10, 2025

Jamey, Trevor, Allen, Zach and Mary. Best group of people you could have to help you in a service department. If you want to get only the repairs you need done on your Acura, Columbia Ac More

by jimlaurabow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Allen, Trevor, Zach and Mary.
May 09, 2025

Everyone was professional and helpful. The service department accurately estamated the time to finish my service. Totally met my expectations. The waiting room was quite confortable. More

by DEDGELLSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Columbia Hyundai is a great dealership! I bought my first Hyundai from them nearly fifteen years ago and will very likely buy next vehicle from them. Their service department has improve More

by joeh513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Jamey and Alex went above and beyond to help me when know else would! I had a very unique issue that took a very long time to fix. Long story short it was another dealerships fault and they wouldn't help fix More

by ERICSENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Moore and Alex Hauenstein
May 07, 2025

The Hyundai Dealership helped me out when the local Genesis dealership could not get my oil changed for 30 days. Not good when your car is reminding you every day to get serviced. More

by LB2.MARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
May 05, 2025

I appreciate the time and care Brindle and his team took on my Equus to try and solve an issue that I've had for the last couple years More

by JGABBOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brindle..Service
May 04, 2025

Columbia Acura was quick, kind and efficient. I appreciate working with them and look forward to seeing them again. More

by glewiss377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Very friendly and professional during my visit. The team took very good care of my car. I will be going back for all my car maintenance on our MDX. More

by GRYCKOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.