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Columbia Acura Inc - Service Center

Cincinnati, OH

4.6
1,720 Reviews

1,720 Reviews of Columbia Acura Inc - Service Center

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April 24, 2025

The service dept. was timely and extremely friendly. Overall great experience. The work was completed to full satisfaction. More

by MIKEHARDIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg schaefer
April 24, 2025

Helped with any questions I has. Checked for recalls on my vehicle. Very informative about my needs. More

by PARKERPG90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck elliot
April 24, 2025

The man that entered my service in Toto the computer was very nice and professional. I asked a few questions and he was very polite and helpful. More

by slingshot1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Don’t remember his name
April 24, 2025

Chuck in Service & the staff took good care of me on this visit; I needed a new FOB zz programmed….. More

by SCOTTOB324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck in service
April 21, 2025

Very friendly and polite staff. We were very happy with the comfortable waiting area and the refreshments were a nice surprise. More

by TRAWICKBIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Very friendly. Explained details of service and rental car agreement. Saved used partd as I asked them to do. More

by dmj4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Always clean with courteous staff! Keeps customers informed as work is being done. Checking out made easy More

by MARGO.HEUBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Total incompetence! The text have no idea how to do even the most routine jobs, such as me measuring the tire depth. I’ve spent thousands of dollars at this dealership More

by WEDEN1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

could not get anyone to explain why I can't get a clear title car More

by DAVEFROMMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I was pleased with the service I received. The people I dealt with were very professional. More

by TMGRUBER579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with this person.